Okay so basically we were set a task in business about the study of McDonald's, and to get 10$ from me as a gift you only have to complete section 2,3 and 4 (to a good standard!)

Controlled Assessment Two: People in Business
McDonald's

1. Introduction to McDonald's

2. Job Roles

The understanding of job levels defined in job specifications (theory)
The roles and responsibilities of job roles across different job levels within McDonalds (applied)

3. Working arrangements and rewards

Different types of working arrangements and rewards within those job roles (theory).
Different types of working arrangements and rewards in McDonalds (applied)

4. Recruitment

A general description of the recruitment process (theory)
The recruitment process in McDonald's (applied)

5. Customer expectations

What customers want: Customer Expectations (theory)
The importance of customers and provision of good customer service in McDonald's (applied)

6. Legislation

Consumer and business legislation (theory)
A legal course of action in a customer dispute in McDonalds (applied)


Here is the word document which may also help:
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Thanks, PM me or aim: Stokey Max if you will consider doing this for 10 bucks 8)