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Xbox live account unaccessable
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Xbox live account unaccessablePosted:

iNeff
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I cancelled my xbox live membership a while ago and ive been trying to access it so I can play GTA online and all my games online but my account was unaccessable and I cant get into it at all, I dont know what else I can do to access because Ive calleed microsoft and they cant even get into it to reset it for me.How can I go about resetting it or am I just completely screwed with it? I was so far in GTA online :/
#2. Posted:
Deftones
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Have you been banned or have you forgot password/email?
#3. Posted:
ComedyCentral
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By unaccessable. What do you mean?
Go onto xbox.com and try to login, then show us the error that comes up.
#4. Posted:
iNeff
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I tried forgot password / username and I cant get through, like when I try to sign in on my account on my xbox it says I need to verify that its me and then it asks if I have the same phone number then it says that its not enough so it asks me to verify via my microsoft email and I cannot access it in any way
#5. Posted:
Deftones
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iNeff wrote I tried forgot password / username and I cant get through, like when I try to sign in on my account on my xbox it says I need to verify that its me and then it asks if I have the same phone number then it says that its not enough so it asks me to verify via my microsoft email and I cannot access it in any way

So you can't get into your email that it is registered under? Call Microsoft and say that you can verify the number on the account and other details about the name and etc
#6. Posted:
ComedyCentral
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iNeff wrote I tried forgot password / username and I cant get through, like when I try to sign in on my account on my xbox it says I need to verify that its me and then it asks if I have the same phone number then it says that its not enough so it asks me to verify via my microsoft email and I cannot access it in any way

Reset password for microsoft email, to change password for that a simple 4-6digit will be sent to your phone.
#7. Posted:
iNeff
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ZTG wrote
iNeff wrote I tried forgot password / username and I cant get through, like when I try to sign in on my account on my xbox it says I need to verify that its me and then it asks if I have the same phone number then it says that its not enough so it asks me to verify via my microsoft email and I cannot access it in any way

So you can't get into your email that it is registered under? Call Microsoft and say that you can verify the number on the account and other details about the name and etc

I tried that once and they said that they cant even get to reset my password because its been unused too long.
#8. Posted:
Deftones
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iNeff wrote
ZTG wrote
iNeff wrote I tried forgot password / username and I cant get through, like when I try to sign in on my account on my xbox it says I need to verify that its me and then it asks if I have the same phone number then it says that its not enough so it asks me to verify via my microsoft email and I cannot access it in any way

So you can't get into your email that it is registered under? Call Microsoft and say that you can verify the number on the account and other details about the name and etc

I tried that once and they said that they cant even get to reset my password because its been unused too long.
That's not true because I gained back access to my inactive for 5 years account
#9. Posted:
iNeff
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ComedyCentral wrote
iNeff wrote I tried forgot password / username and I cant get through, like when I try to sign in on my account on my xbox it says I need to verify that its me and then it asks if I have the same phone number then it says that its not enough so it asks me to verify via my microsoft email and I cannot access it in any way

Reset password for microsoft email, to change password for that a simple 4-6digit will be sent to your phone.

When I do that it tries to make me put in things attached with the email to recover it ( like what are the last headings on the email sent, names of extra folders etc, I dont know these things, only ever used it to sign up for xbox live
#10. Posted:
ComedyCentral
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iNeff wrote
ComedyCentral wrote
iNeff wrote I tried forgot password / username and I cant get through, like when I try to sign in on my account on my xbox it says I need to verify that its me and then it asks if I have the same phone number then it says that its not enough so it asks me to verify via my microsoft email and I cannot access it in any way

Reset password for microsoft email, to change password for that a simple 4-6digit will be sent to your phone.

When I do that it tries to make me put in things attached with the email to recover it ( like what are the last headings on the email sent, names of extra folders etc, I dont know these things, only ever used it to sign up for xbox live

Then call up microsoft and say that.
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