Set Xbox to home with account that purchased that game.
Or have it signed in whilst you play

justeve wrote Set Xbox to home with account that purchased that game.
Or have it signed in whilst you play

ive tried that didn't work i literally spoke to Microsoft support for 5 and half hours today and tried loads of things they told me to do there going to get back to me tomorrow

So is it downloaded from someone else's account. Or purchased on the account you are playing on?

J4COB wrote So is it downloaded from someone else's account. Or purchased on the account you are playing on?

downloaded on my account it's working fine on my Xbox 360 just won't work on my Xbox one

Well if it's purchased on YOUR account I can't seem to understand why it wouldn't let you play..

You could try deleting your account off the Xbox, uninstalling the game, hard restarting console by holding power button for 10 seconds, or just waiting until Microsoft gets back to you in 10 years. Goodluck man.

J4COB wrote Well if it's purchased on YOUR account I can't seem to understand why it wouldn't let you play..

You could try deleting your account off the Xbox, uninstalling the game, hard restarting console by holding power button for 10 seconds, or just waiting until Microsoft gets back to you in 10 years. Goodluck man.

I've tried all of those lol I don't understand either when I went on YouTube I seen people have the same problem/error code but they all seem to be disc games not digital downloads so I have no idea will wait and see what they say tomorrow ty for your help

If Xbox Live is not having any issues this is what I found online looking around.

0x803f8001 try Hard Resetting if that fails to work you will need to reinstall the Game

Sean wrote If Xbox Live is not having any issues this is what I found online looking around.

0x803f8001 try Hard Resetting if that fails to work you will need to reinstall the Game

ive also tried this I literally don't no what the problem is as it works fine on Xbox 360 ty for the help tho as any helps appreciated wether I've tried it or not this has been driving me insane today lol

This is the message I've received off the seller on eBay... Hi the physical game is backwards compatible, this is the download which is for Xbox 360, we had Xbox one codes but we are currently sold out. Now I'm annoyed I thought it would work as it's a backwards compatible game I thought that wouldn't matter had no information about that also so I wasted 5 and half hours on the phone to Microsoft and they want me to contact them today with an issue number