RantAnyone else ever had this much of an issue with cash app?
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RantAnyone else ever had this much of an issue with cash app?Posted:

Aspi
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Oh boy.. Let me tell you about this joke of a company. So let's begin shall we..

About 2 or 3 weeks ago I paid for something through cash app. Now almost immediately the payment failed (Said the person was suspicious or something god knows but I didnt believe this) So I thought ok fair enough they'll just refund me immediately.. boy was I wrong.

After about 4 or 5 days.. Still no refund so I started getting a little suspicious so I emailed them and they said it can take up to 10 days to which I was patient. I emailed them on the tenth day and they said it had been refunded. Now baring in mind this was on the 29th of September. So I immediately went to check and well.. nothing. So I emailed them again several days later and again got the same robotic email saying it had been refunded on the 29th. Keep in mind that I had paid said person on the 29th so there was no way that was a thing. Checked my bank again and low and behold.. nothing. I had double checked the 29th and 3 or 4 days after that and had nothing come in so again something was off about the entire thing.

So ive just emailed them again today. Today is the 20th of October so surely theyd have fixed this by now right? Wrong. They literally emailed the exact same email to me and I checked AGAIN and again and nothing went into my bank account. Im beginning to get to the point where I think I wont see that money again now and its absolutely unreal. I even contacted my bank and they couldn't see anything on their end in terms of money coming into my bank account on that day.

Sorry for the long rant just needed to get off my chest what a joke they've been with me. Guess my question is has anyone else had this issue at all with cash app and how long did it take to solve it? Hopefully not as long as mine lmao
#2. Posted:
PG_Tips
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I'm sorry about your troubles man... is there anything else you can do?? and if you don't mind me asking how much are we talking about here
#3. Posted:
Aspi
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PG_Tips wrote I'm sorry about your troubles man... is there anything else you can do?? and if you don't mind me asking how much are we talking about here


Not really man sadly :/ I know it seems petty for £10 but money is money man and its earnt by myself so when it goes missing its principle that matters
#4. Posted:
ip
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Contact your bank and depending on if you used your account info or a debit card there are different options available. The bank would be able to see if they issued a reversal/refund for the amount if it was done on a debit card. If it was done via the account/routing information there really isn't a way to verify if it was reversed. If all else fails, do a chargeback on the transaction.
#5. Posted:
Jose
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Youll have to call your main bank so they can contact cashapp themselfs and make them refound you the money its prob gunna be an annying issue as it happened to me my bank froze my account untill the issue got resolved, i use zelle or venmo now paypal has fees so thats out the picture but i hope you get your money back dude i know it sucks !
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Aspi wrote
PG_Tips wrote I'm sorry about your troubles man... is there anything else you can do?? and if you don't mind me asking how much are we talking about here


Not really man sadly :/ I know it seems petty for £10 but money is money man and its earnt by myself so when it goes missing its principle that matters


£10 is an hours fair work, don't think any less because it's not loads.

I don't trust any company that offers services through cashapp, seemed sus as soon as you mentioned it. Hope you get your money back bro. Sounds frustrating.
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