Should I add DA at $15?

Yes
76.51% (241 votes)
No
23.49% (74 votes)

Total Votes: 315

#1031. Posted:
Island
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KenKaneki wrote Am I able to get a custom rank instead of level 1000?


no sorry
#1032. Posted:
ItsDaddi
  • Summer 2021
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Let me get your tool if it working lifetime
#1033. Posted:
Island
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thought id release this to the community before anyone else does i hope you all enjoy this new style of lobby!!!!

We're working on getting ALL old cods running! And gta
#1034. Posted:
Seer
  • Winter 2017
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Island wrote
KRoNoReFleX wrote After using his service, a week later I lost absolutely everything and got reset to level one. He claims there is no bans or resets but that's not true whatsoever.


Even though this isn't true. He's upset someone hacked his activision. Not my issue I don't refund orders a week later.


Not trying to push this issue, nor "flame". You may not be responsible for bans, however your post does state that you offer 24/7 customer service.
#1035. Posted:
DYN0
  • Ladder Climber
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CoreyTaylor wrote
Island wrote
KRoNoReFleX wrote After using his service, a week later I lost absolutely everything and got reset to level one. He claims there is no bans or resets but that's not true whatsoever.


Even though this isn't true. He's upset someone hacked his activision. Not my issue I don't refund orders a week later.


Not trying to push this issue, nor "flame". You may not be responsible for bans, however your post does state that you offer 24/7 customer service.


what does 24/7 customer service have to do with someone's acc being reset?

if a service is ever detected, a player would be instantly banned. (ex. infinite, blueprints, etc.)

a reset can only occur when an acc has been cracked, which can happen a number of different ways. (ex. signing onto a sketchy website with a fake activision UI, not ensuring 2fa is enabled on your activision acc/console, etc.)

if a player's activision acc is indeed hacked, their platforms will unlinked (therefore losing all progress made) allowing the player to be able to sign onto a psn, xbox, battle.net, but the ensuing activision acc itself is gone.
#1036. Posted:
Island
Status: Offline
Joined: Oct 19, 20159Year Member
Posts: 2,624
Reputation Power: 1607
Status: Offline
Joined: Oct 19, 20159Year Member
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Reputation Power: 1607
CoreyTaylor wrote
Island wrote
KRoNoReFleX wrote After using his service, a week later I lost absolutely everything and got reset to level one. He claims there is no bans or resets but that's not true whatsoever.


Even though this isn't true. He's upset someone hacked his activision. Not my issue I don't refund orders a week later.


Not trying to push this issue, nor "flame". You may not be responsible for bans, however your post does state that you offer 24/7 customer service.


We offered him support. In the end all he really wanted was a refund. Which is not given because it wasn't my issue. As most know I'm barely even active on TTG most people know my support is on discord.
#1037. Posted:
Island
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Status: Offline
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B
#1038. Posted:
Island
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Status: Offline
Joined: Oct 19, 20159Year Member
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b
#1039. Posted:
Island
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Status: Offline
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b
#1040. Posted:
Seer
  • Winter 2017
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Joined: Jun 07, 201311Year Member
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Dyno_Mods wrote
CoreyTaylor wrote
Island wrote
KRoNoReFleX wrote After using his service, a week later I lost absolutely everything and got reset to level one. He claims there is no bans or resets but that's not true whatsoever.


Even though this isn't true. He's upset someone hacked his activision. Not my issue I don't refund orders a week later.


Not trying to push this issue, nor "flame". You may not be responsible for bans, however your post does state that you offer 24/7 customer service.


what does 24/7 customer service have to do with someone's acc being reset?

if a service is ever detected, a player would be instantly banned. (ex. infinite, blueprints, etc.)

a reset can only occur when an acc has been cracked, which can happen a number of different ways. (ex. signing onto a sketchy website with a fake activision UI, not ensuring 2fa is enabled on your activision acc/console, etc.)

if a player's activision acc is indeed hacked, their platforms will unlinked (therefore losing all progress made) allowing the player to be able to sign onto a psn, xbox, battle.net, but the ensuing activision acc itself is gone.


In response to your question, if you've been around long enough you would know that some "Trusted Sellers" would offer a "Do Over" when a service provided, didn't satisfy the customer's needs. They're many more ways, you can offer customer service to a customer that is dissatisfied. I deal with reset/hacked users all the time on Activision's forums firsthand.

It's more than just third party websites, and accounts compromised that will grant a reset. Customer service is how you deal with your customers, and how you provide solutions for your customers. So that they continue to purchase from your shop. Those are just some tips.
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