PC SupportHaving PC Issues - Brand new pc
Posted:

PC SupportHaving PC Issues - Brand new pcPosted:

Bats
  • Powerhouse
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Joined: Aug 27, 201014Year Member
Posts: 472
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Status: Offline
Joined: Aug 27, 201014Year Member
Posts: 472
Reputation Power: 42
I bought a brand new PC from amazon (prebuilt) I will leave a link to the PC at the end of this post,

I have plugged it in to my monitor via HDMI and it says 'No signal'
I then replaced the HDMI with 4 different ones and 2 of them are brand new, still 'No Signal'

I plugged all these HDMIs into my old PC and all of them displayed the Windows start up no problem.

I took the side off the new PC and took the ram out and put it back in firmly, the PC then booted and displayed fine, I then unplugged it and installed a new HDD to the motherboard, turned it back on, and started to format the HDD, after about 30 minutes the screen has gone back to 'No Signal'

Really unsure what to do

PC:https://www.amazon.co.uk/gp/product/B077VV5WK4/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&th=1

i9 + 3060 version
#2. Posted:
FKX
  • Prospect
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Joined: Aug 19, 201311Year Member
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Joined: Aug 19, 201311Year Member
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I will ask, you are using the gpu port right, the low down ports on the rear of the case and not the ones by the usb's

If you are, try the one by the usbs, then load the bios and select the gpu as main video.

Worst case the GPU was damaged iin shipping so claim warenty
#3. Posted:
Vitalbmx
  • Spooky Poster
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Joined: Dec 11, 20203Year Member
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Joined: Dec 11, 20203Year Member
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maybe hold your power button for 10-20 mine had the same problem it resolved it.
#4. Posted:
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Joined: Jul 01, 201410Year Member
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Joined: Jul 01, 201410Year Member
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make sure the gpu is actually plugged in.

most pre builts come with loose cables so double check them all.

If not then you could have a faulty GPU or a damaged one due to shipping.
#5. Posted:
ifconfig
  • TTG Senior
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Joined: Jun 07, 20204Year Member
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Joined: Jun 07, 20204Year Member
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I'm not sure if it comes with an integrated GPU on the motherboard, but are you using the integrated or PCI card?

Ensure the GPU is installed correctly.

How many monitors are you using? Just wondering if a dodgy driver is a possibility (since it reoccurred when formatting mass storage). Does it work in BIOS?
#6. Posted:
GlitchTTG
  • Winter 2021
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Joined: Mar 02, 201113Year Member
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Joined: Mar 02, 201113Year Member
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I have cyberpowerpc as well. you have to plug directly into the graphics card
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