#11. Posted:
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  • KY Flood Relief
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Motto: 2009-2024, The Tech Game, Ltd.
Motto: 2009-2024, The Tech Game, Ltd.
Status: Offline
Joined: Mar 10, 201410Year Member
Posts: 5,195
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Motto: 2009-2024, The Tech Game, Ltd.
Easiest way to have this issue fixed is by calling microsoft support, might take a little of your time but is well worth the wait.
Microsoft support number: (800) 574-1660
#12. Posted:
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Joined: Mar 18, 20168Year Member
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Thank you everyone for your help.

Turns out my card information wasn't matching up with the billing information on my Microsoft account.

I recently moved and forgot to change the billing information on my Microsoft account.
#13. Posted:
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Follow Xbox support on twitter then you will have all the updates when stuff is not working FYI
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