Yesterday, several Twitch users realised there were a few wonky instances happening with their service. Many streamers and fans alike were noticing that suddenly a few of their favorite subscriptions suddenly disappeared, which also wipes out the sub streak. Luckily, Twitch was made aware of the issue and was able to turn it around very quickly.

If you were mistakenly unsubscribed from a channel, we've restored your sub status & sub streak. You'll also receive a free sub month on us! (Streamers still get paid)

We're sorry for the delay. We needed to understand and fix all underlying causes and restore everything first. https://t.co/X9In5zGtcC

— Twitch (@Twitch) February 28, 2018

"If you were mistakenly unsubscribed from a channel, we've restored your sub status & sub streak. You'll also receive a free sub month on us! (Streamers still get paid) We're sorry for the delay. We needed to understand and fix all underlying causes and restore everything first."

It sounds great but it looks like the process isn't as instantaneous as many were hoping. Many subscribers are still reporting that their subs are missing, and streamers are reporting similar information. Badge status is still reporting to be lagging behind the fix, but Twitch is assuring fans that it is looking into all affected areas of this downtime.

Posted: Mar 02, 2018 11:20 am
Related Forum: Media Forum

Source: http://comicbook.com/gaming/2018/03/01/twitch-twitch-cancellation-issues-free-subs/