PUBG Team Levels With Players About Recent Problems

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PlayerUnknown’s Battlegrounds has gone through a rough patch recently with issues that impacted players’ access to the game, problems that the game’s team recently discussed with players.

Taking to Reddit to share some info regarding recent service interruptions and other problems, the PUBG community manager Andro “PUBG_FWG” Dars began by acknowledging the problems and providing some context for why they occurred.

“We know the last week has been rough. We had problems over the weekend, and our login servers were down today,” Dars posted on Reddit early Wednesday morning. “We’re trying to move faster to solve important problems that negatively impact your experience, but sometimes when you move fast, you break things. This is not an excuse, but rather an attempt to explain why there has been some turbulence over the last week. But we have also seen some great results.”


The community manager went on to discuss the ping-based matchmaking feature that was deployed in a recent update, a feature that “splits the matching pool based on players' ping and players with similar pings end up playing in the same match instance.” Dars said that while the new ping-centered feature yielded positive results with more than a 30 percent decrease in network problems being seen in some servers, the PUBG still has more to do when it comes to other regions that didn’t benefit quite as much.

“Despite the ping-based matchmaking, we have seen that some regions are still experiencing a gameplay environment that isn't as enjoyable as it could be. We are looking into various measures that we could use to alleviate the issues players are experiencing in these regions. We’ll let you know when we have more results to share.”


Dars closed by stressing that broken features aren’t a result of apathy but should instead be attributed to the team moving fast and taking “risks that are intended to improve your experience.” Responses from players seemed to be mostly positive from players who appreciated the communication efforts aside from some “fix it now” outliers.

The PC version of PUBG also had a rough week regarding the anti-cheat patch that was deployed for a short time before it began causing problems. It was later rolled back following numerous reports from players of various issues.

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Source: http://comicbook.com/gaming/2018/03/14/pubg-recent-problems-gameplay-impovements/

Comments

"PUBG Team Levels With Players About Recent Problems" :: Login/Create an Account :: 7 comments

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TomPosted:

The team is great with letting the community know about the problems in their development. They just need to maintain a better game with lower rate of bugs occurring.

TOXICPosted:

This is pretty cool, may just even have to play a little more of this game, have seen some pretty dope updates recently.

ProJimmyRustlerPosted:

"Hey we really know you guys want something done about the hacking, and want more harsh mechanics to insure that people play within their game region. We are listening and we have heard you loud an clear. So this update will include EMOTES."

TuskPosted:

They need to figure out a solution to this fast. Fortnite is blowing them away. They are also losing peoples interests in playing this game.

WLRPosted:

At least there trying it's not like it's the day z team

GhostPosted:

Decy Just seems they couldn't cope with the success and hunger for more in this game. I really do hope they get everything together and start doing great things as this game sure does have alot of potential.


This is going to happen a lot in the next few years. Developers are going to have to keep up with working updates.

DecyPosted:

Just seems they couldn't cope with the success and hunger for more in this game. I really do hope they get everything together and start doing great things as this game sure does have alot of potential.