PS4 firmware update 7.50 causing problems for some

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This week’s release of PS4 firmware 7.50 has seemingly not gone down well for some players.

Judging by the patch notes for PS4 firmware update 7.50, which went live yesterday following a few weeks of beta testing, it seems to be a minor update like the many others we’re used to.

These usually come and go with little fanfare, but it seems 7.50 made changes behind the scenes that are now causing issues for some players. Multiple reports on the PS4 subreddit describe a couple of problems that occurred after installing it.

The issues appear to be the same for a number of players posting in these threads, which could point to a common problem. The biggest seems to be that the console fails to boot after taking the update. Some got an infinite boot loop, where their PS4 would start up, only to shutdown again and repeat, without allowing the user any input.

Others can see that the console is turned on, but not transmitting any signal. Despite restarts, the screen remains black, even if the PS4 appears to be running.



There’s also a different problem, which seems to be related to the Bluray drive. Some players are getting error code SU-42118-6, which is not new, nor specific to this update, but it prevents the console from installing it nonetheless. Judging by these reports, at least, it seems to be related to a faulty Bluray drive.

The only problem is, of course, with so many PS4 owners going digital, many may not even realise there’s something wrong with their drive to begin with, which is what’s causing this confusion. There’s definitely something going on with the Bluray in this update, as others have also reported failure to read the disc or even eject it.

This is particularly frustrating as many worldwide are in lockdowns and may not be able to send their console for repairs for a few weeks.

For now, all you can really do is eject any discs inserted before updating. If it fails, try starting PS4 in safe mode, which you can do by holding down the power button for ten seconds, and installing the safe mode version of 7.50 via USB.



Posted:
Related Forum: PlayStation Forum

Source: https://www.vg247.com/2020/04/17/ps4-firmware-update-7-50-problems/

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"PS4 firmware update 7.50 causing problems for some" :: Login/Create an Account :: 10 comments

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CentPosted:

Int
Cent
Int
Cent
Rocky5 It's the PS3 semi brick situation all over again. New firmware inbound to hard brick the console.

Yeah the firmware that caused semi bricks worked fine on my PSslim (original) the one that was meant to unbrick folks PS3 that had the issue bricked mine, corrupting the nand and at that time there were no way to fix it.

Smart move by Sony, as most systems will be out of warranty and they charge you £120 to send it in to get fixed. Most will probably just buy a new console.


That is still pretty **** up that they do that though if that is the case which I can definitely see them doing. Last cash grab from the PS4 community before the PS5 rolls out later this year.


Rather stick to PC man, I literally never have issues.


True but PC isn't good for everything. I rather play some games on console and it's nice to have a variety.


Yeah most of the time though I find PC to be better, only reason I'd ever play console is because my family/friends play it,.


The only games I truly prefer on console have to be sports games. I know they're available on PC but most of them are full of hackers and the community just isn't as big on PC compared to the xbox or playstation.

IntPosted:

Cent
Int
Cent
Rocky5 It's the PS3 semi brick situation all over again. New firmware inbound to hard brick the console.

Yeah the firmware that caused semi bricks worked fine on my PSslim (original) the one that was meant to unbrick folks PS3 that had the issue bricked mine, corrupting the nand and at that time there were no way to fix it.

Smart move by Sony, as most systems will be out of warranty and they charge you £120 to send it in to get fixed. Most will probably just buy a new console.


That is still pretty **** up that they do that though if that is the case which I can definitely see them doing. Last cash grab from the PS4 community before the PS5 rolls out later this year.


Rather stick to PC man, I literally never have issues.


True but PC isn't good for everything. I rather play some games on console and it's nice to have a variety.


Yeah most of the time though I find PC to be better, only reason I'd ever play console is because my family/friends play it,.

CentPosted:

Int
Cent
Rocky5 It's the PS3 semi brick situation all over again. New firmware inbound to hard brick the console.

Yeah the firmware that caused semi bricks worked fine on my PSslim (original) the one that was meant to unbrick folks PS3 that had the issue bricked mine, corrupting the nand and at that time there were no way to fix it.

Smart move by Sony, as most systems will be out of warranty and they charge you £120 to send it in to get fixed. Most will probably just buy a new console.


That is still pretty **** up that they do that though if that is the case which I can definitely see them doing. Last cash grab from the PS4 community before the PS5 rolls out later this year.


Rather stick to PC man, I literally never have issues.


True but PC isn't good for everything. I rather play some games on console and it's nice to have a variety.

IntPosted:

Cent
Rocky5 It's the PS3 semi brick situation all over again. New firmware inbound to hard brick the console.

Yeah the firmware that caused semi bricks worked fine on my PSslim (original) the one that was meant to unbrick folks PS3 that had the issue bricked mine, corrupting the nand and at that time there were no way to fix it.

Smart move by Sony, as most systems will be out of warranty and they charge you £120 to send it in to get fixed. Most will probably just buy a new console.


That is still pretty **** up that they do that though if that is the case which I can definitely see them doing. Last cash grab from the PS4 community before the PS5 rolls out later this year.


Rather stick to PC man, I literally never have issues.

CentPosted:

Rocky5 It's the PS3 semi brick situation all over again. New firmware inbound to hard brick the console.

Yeah the firmware that caused semi bricks worked fine on my PSslim (original) the one that was meant to unbrick folks PS3 that had the issue bricked mine, corrupting the nand and at that time there were no way to fix it.

Smart move by Sony, as most systems will be out of warranty and they charge you £120 to send it in to get fixed. Most will probably just buy a new console.


That is still pretty **** up that they do that though if that is the case which I can definitely see them doing. Last cash grab from the PS4 community before the PS5 rolls out later this year.

Rocky5Posted:

It's the PS3 semi brick situation all over again. New firmware inbound to hard brick the console.

Yeah the firmware that caused semi bricks worked fine on my PSslim (original) the one that was meant to unbrick folks PS3 that had the issue bricked mine, corrupting the nand and at that time there were no way to fix it.

Smart move by Sony, as most systems will be out of warranty and they charge you £120 to send it in to get fixed. Most will probably just buy a new console.

IntPosted:

Shame it's causing some problems but sure they will get fixed fast.

CentPosted:

Glad to be on xbox but it always sucks seeing other platforms having problems. Hopefully they get it fixed soon!

9ntyPosted:

This must suck to be a ps4 user it happens sometimes for consoles it's just one of those things. I've been though when an update damages the system and sometimes it can lead to RROD or YLOD due to copying a update and then re-applying the update through safe mode. Console then becomes slow. This is the many of reasons why I've switched systems.

Some people buy all games through the playstore. Why the press is so silent?

https://twitter.com/Gionataaa/status/1251565005339873283
https://twitter.com/MoralesIvan88/status/1251340070381969408

LgndPosted:

haven't had any problems yet, if I do ill report them.


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