UK retailer Very has cancelled a significant number of next-gen console orders, many of which are believed to have been placed by a scalper group targeting Xbox Series X/S and PlayStation 5 shortages.

CrepChiefNotify claimed on Sunday that it had managed to order over 1,000 Xbox Series X consoles, understood by VGC to have come from Very.

UK-based CrepChiefNotify, which has thousands of paid members, is said to utilise bot software to circumvent online retail queues and automatically purchase sought-after products as they come in stock.

It recently rose to prominence after it boasted that its members had obtained some 3,500 PS5 consoles to resell for profit.

And on Sunday it said it had secured over 1,000 Xbox Series X consoles.

However, Very has since told Sky News that Xbox Series X and PS5 consoles purchased through its website on Sunday were only able to be ordered due to a “technical error”. Those orders, which were placed by legitimate customers as well as scalpers, will now be cancelled and refunds issued within 10 days.

“As a result of a technical error, some people were able to place orders for PS5 and Xbox Series X consoles for a short time on Sunday,” the online retailer said.

“However, these items are not on sale and affected customers have received notice that the orders have been cancelled. We apologise for the confusion caused.”

Posted: Dec 03, 2020 8:11 am
Related Forum: Xbox Forum

Source: https://www.videogameschronicle.com/news/uk-retailer-cancels-1000-next-gen-console-orders-placed-by-scalper-group/