Players can now get a full refund of the digital version of Cyberpunk 2077 on both the Playstation and Xbox line of consoles.

Just a few days ago, CD Projekt Red apologized for how poorly the PS4 and Xbox One versions of Cyberpunk 2077 was performing and also for the lack of transparency. The development studio noted that they would be offering refunds if players would like to return their purchase. Some players were met with hesitation first, stating that players will not get a refund and should wait for a patch. But then Sony released a statement yesterday that it would accept all refunds as well as delist the game from the PlayStation store. It looks like Microsoft is following up with refunds as well.

The Xbox Support Twitter account tweeted that it would be expanding its normal refund policy to those who digitally purchased Cyberpunk 2077 from the Microsoft Store. Unlike Sony, Microsoft did not mention if it would be taking the game of the digital storefront. As of this writing, it appears to still be available.

To date, we have granted refunds to the vast majority of customers who have requested one. To request an Xbox refund for Cyberpunk 2077, please follow the steps listed on our Xbox refund page here: https://t.co/04TcniwVzy

— Xbox Support (@XboxSupport) December 18, 2020

The link will direct users to the Xbox support page. Under the notifications bar, there is another window titled “Cyberpunk 2077 refund policy.” This brings up a pop-up window that states: “We know the developers at CD Projekt Red have worked hard to ship Cyberpunk in challenging circumstances. However, we also realize that some players have been unhappy with the experience on older consoles. To ensure that every player is able to get the experience they expect on Xbox, we’re expanding our existing refund policy to offer full refunds to anyone who purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice. To request an Xbox refund, follow the steps on our Xbox refund page.”

The launch of Cyberpunk 2077 has been a dumpster fire, to say the least. The shady rollout of review access by only offering PC codes and the blatant lying from CD Projekt Red is going to leave a sour taste in the mouths of many fans out there for quite some time.



Posted: Dec 18, 2020 7:42 pm
Related Forum: Xbox Forum

Source: https://www.dualshockers.com/microsoft-refunds-digital-purchases-cyberpunk-2077/