The New Xbox Dashboard is Stopping Some users From Getting Online

4.7
Ever since the release of Microsoft's new dashboard the other week, some unlucky users have been unable to get their consoles back online, something the company is promising to "resolve ... as soon as possible".

"We have recently identified an Xbox Live profile data error that results in Error Code '801540B7' for a small number of Xbox Live members", an Xbox representative told Joystiq. "The error instructs users to attempt to re-download their Xbox Live profile and directs them to customer service support for further assistance. We apologize for the inconvenience this has caused to our loyal Xbox Live members and are working to resolve the issue as soon as possible."


The consoles are being kept offline by an inability to sign their profiles into Xbox Live, which means they're not just being kept out of multiplayer games, they're being locked out of some purchased content as well.


It's not the first problem to pop up with the new dashboard; people who watch a lot of video content have found that the console's capabilities in that regard have gone downhill as well.

Posted:

Source: http://kotaku.com/5870692/the-new-xbox-dashboard-is-stopping-some-users-from-getting-online

Comments

"The New Xbox Dashboard is Stopping Some users From Getting Online" :: Login/Create an Account :: 45 comments

If you would like to post a comment please signin to your account or register for an account.

joeisdumbPosted:

I cant get on but in the end just left my xbox havent been on since :LL

fastsnipePosted:

Happened to me :( but try clearing system cache if not that then redownload ur profile

BashPosted:

happened to my mates xbox people should be compensated

madas12340Posted:

Ultima64 i am finally the first one here
lol

Ultima64Posted:

i am finally the first one here