Microsoft apologizes for Xbox360 cloud save issue

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The Xbox Live service experienced some hiccups recently with its cloud save feature and now Microsoft is making amends with a free month of Xbox Live.

Microsoft notes it's automatically applying a one-month extension to impacted customers. There is no need to call support if you were affected by the outage. Xbox's Major Nelson posts that the company knows who couldn't reach the cloud and will handle it on their end.

Late last week Xbox Live customers reported outages and other issues, along with the cloud save file problem, which would bounce back error "0x807b0198" when trying to load a file.

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Related Forum: Xbox Forum

Source: http://www.joystiq.com/2012/12/31/microsoft-apologizes-for-cloud-save-issue-doles-out-free-month/#comments

Comments

"Microsoft apologizes for Xbox360 cloud save issue" :: Login/Create an Account :: 92 comments

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KaguraPosted:

Didn't need the cloud storage anyway.

MoanPosted:

Cruze Never used it, Never will.


Good thing, no need for it.

AGRPosted:

glad i didnt have this problem!

CruzePosted:

Never used it, Never will.

FoldPosted:

So if I ever used Cloud would I have gotten the one month? Or only if I tried to load it during the outage?

TTG_ShnuffPosted:

I don't use this much... Enjoy free one month guys :)

NJH-CVPosted:

I really don't use this sooo..

CentPosted:

Don't use this, doesn't matter for me.

-SpaarkyPosted:

Foam Wow, when i stop using cloud they fix it >;(


i did the same lol

WobbaPosted:

Wow, when i stop using cloud they fix it >;(