Intel Comments on CPU Crashing Issues

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Intel released a statement to address crashing issues affecting 13th and 14th gen Intel Core CPUs, confirming that a fix is on the way. These stability issues caused Intel Core 13th and 14th gen processors to run at elevated voltages, negatively impacting performance during gaming sessions and productivity tasks.

Back in April, Intel responded to reports of stability issues affecting 13th and 14th gen CPUs, such as the Intel Core i9-14900K. At the time, Intel revealed that high voltage and frequency would cause the CPUs to run outside of Intel's recommended operating conditions, leading to elevated heat and performance issues. The company stated that most of the reports they received indicated that the issue was common on 600 and 700 chipset motherboards, thanks to overclocking and underclocking settings being toggled in BIOS. Motherboard BIOS updates were released by Intel's partners to attempt to remedy the issue, but many users still experienced issues after these updates. Intel confirmed it was investigating the exact cause of the issue, leading to a subsequent update from the company this week.

Intel employee Thomas Hannaford shared an update regarding the status of Intel's investigation into the Intel Core 13th and 14th gen stability and crashing issues, revealing that an in-depth analysis was finally complete. The analysis confirmed that elevated operating voltage on the Intel Core processors stemmed from a microcode algorithm. This algorithm would send incorrect voltage requests to the processor, resulting in the aforementioned crashing issues. To remedy this issue, Intel plans to deliver a microcode patch that directly addresses the incorrect voltage requests and instability experienced on 13th and 14th gen processors.

Issues stem from a microcode algorithm sending incorrect voltage requests
Microcode patch to be released in mid-August 2024


According to Intel, the company is continuing validation to ensure any scenarios of instability in its Intel Core 13th and 14th gen processors are addressed. Currently, Intel plans to release its microcode patch to partners in mid-August, following its full validation process. PC gamers who experience stability problems are also encouraged to share feedback with customer support in the meantime.

After the microcode patch is released, Intel will gear up for its Intel Innovation event in September, which could mark the reveal of its next generation Intel Core desktop processors. Utilizing the Arrow Lake microarchitecture, these new desktop processors will be compatible with the new LGA-1851 socket found on Z890 motherboards. The new processors are expected to be released before the end of 2024, with October being Intel's reported target for launch.

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Related Forum: PC General Forum

Source: https://gamerant.com/intel-cpu-crashing-issues-comment-microde-fix-coming/

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"Intel Comments on CPU Crashing Issues" :: Login/Create an Account :: 2 comments

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ReidsoPosted:

geez, it's not like intel to have issues with their cpu

RuntsPosted:

Ouch that's no good for people im glad I don't have them models