Rockstar Games has told fans it is "working around the clock" to address issues affecting GTA Online, the multiplayer component of its acclaimed blockbuster GTA V.

Ahead of the GTA Online launch on Tuesday, Rockstar asked customers for patience and predicted the service would have natural teething problems. Analysts estimate the game has already been bought by 15 million people globally, and the online portion of the title launched simultaneously worldwide, leading to huge demand being placed on the game's servers.

"We are continuing to look into these issues and are working around the clock on resolving them as quickly as possible," Rockstar said in a message posted on the game's official news wire.

"This includes close monitoring of our support systems, forums, social media, and in-game data to measure traffic along with community sentiment to ensure ongoing improvements to stability."

Rockstar has listed nine known issues with GTA Online, but it has yet to acknowledge claims from some users that their single player save file has been deleted since going online.

The acknowledged list of online problems include:

Occasional "Rockstar Cloud Servers Unavailable" error message
Freezing sometimes while loading into first race in GTAO with "waiting for other players" on the screen
Intermittent "Failed to Host a GTA Online Session" error messages
Race Corona (start area, marker) occasionally not showing up for first race
Errors saying "Timed out when matchmaking for a compatible GTA Online Session to join"
Occasional errors about jobs failing to start or load
General issues with the Social Club site and Social Club features
Misc. network and server-related error messages, disconnections, or cloud server errors
Errors saying "Mission Failed" as soon as the mission begins during a session

Posted: Oct 02, 2013 8:49 am
Related Forum: Grand Theft Auto Forum

Source: http://www.computerandvideogames.com/431870/rockstar-working-around-the-clock-to-resolve-gta-v-online-problems-errors-and-bugs/