Microsoft acknowledges Xbox One online issues

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Microsoft has responded to customer reports that online services for the Xbox One have experienced periodic outages.

Following the console's launch in Australia and Europe, Xbox One online services, including the official Xbox website, have experienced intermittent connection issues.

Microsoft has acknowledged the problems, and while online services are now restored the company assures users that it is investigating the cause of the problem.

"Microsoft can confirm that all online services have been restored. We are investigating the root cause of the disruption and will continue to keep customers updated as information becomes available," a Microsoft representative told Games Industry.

November 22 marks the launch date for Xbox One in Europe, Australia and North America. An Australian retailer has warned customers that stock of the console is rapidly depleting leading up to Christmas.

Meanwhile, Microsoft corporate VP Phil Harrison has acknowledged that the company will face challenges meeting demand in the period before Christmas.

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Related Forum: Xbox Forum

Source: http://www.computerandvideogames.com/439681/microsoft-acknowledges-xbox-one-online-issues/

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"Microsoft acknowledges Xbox One online issues" :: Login/Create an Account :: 72 comments

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RantPosted:

Frog The Xbox One has actually had very limited issues since it has been released :) Much better release than the PS4's!


Yeah, I've heard about lots of issues with the PS4 since launch.

RantPosted:

Good that Microsoft tackled the problem quickly and got it sorted out.

KatsumiPosted:

Lavish
ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.


I'd rather have a couple hours of online issues rather than not being able to connect the console to the TV, having a bricked console, or having to wait hours to update.

Stop trying to slay the Xbone in any attempted way you can possibly think of.


Both consoles have their range of issues. Hopefully the issues on both of the consoles are fixed up in the near future

TywinPosted:

ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.


I'd rather have a couple hours of online issues rather than not being able to connect the console to the TV, having a bricked console, or having to wait hours to update.

Stop trying to slay the Xbone in any attempted way you can possibly think of.

TywinPosted:

PS4 fanboys are acting like it didn't take 5 hours to do a single update.
That is still longer than Xbox live was not working.

CokesPosted:

Ankoku I don't have any issues at all running 100% perfectly.


That is because the amount of consoles sold, you just have to be unlucky to have a defective console.

CokesPosted:

At least they are working hard to fix the problems.

FrogPosted:

The Xbox One has actually had very limited issues since it has been released :) Much better release than the PS4's!

CHPPosted:

well of course they are going to have issues.

OhmPosted:

Ankoku I don't have any issues at all running 100% perfectly.


doesnt surprise me not as many people were effected by this as people think


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