Sony resets some PSN account passwords detecting “irregular activity”
According to The Verge, two of its staff members in particular received the mail and readers have reported in as well. You can read the mail in full below.
Dear valued customer,
The Sony Entertainment Network team routinely monitors for any irregular activity, and if such activity is detected, we may sometimes reset passwords of affected accounts to protect consumers and their account information. Your account password was recently reset as part of this process and you will need to create a new password the next time you access your account using the “Forgot Your Password” option on the Sign in screen.
We encourage you to create a complex unique password that you have not used before or isn’t the same password as those associated with other online services. As always, we also encourage you to keep a close eye on your account for any unusual activity including emails about transactions you did not perform. Please click here if you need help in changing your password, or to contact us for additional assistance.
Also, remember that Sony will never ask you for your password or any personal or account information in an email. Please use caution if you receive any emails or phone calls from anyone asking for personal information or directing you to a website where you are asked to provide personal information.
Thank you, The Sony Entertainment Network Team
Sony has not stated where the breach stemmed from, but there have been numerous password leaks of late: Adobe and a security form found a list of passwords for Facebook, Twitter, and other services recently.
Sony also reset passwords in last month in North America and Europe.
Posted:
Related Forum: PlayStation Forum
Source: http://www.vg247.com/2013/12/05/sony-has-reset-some-playstation-network-account-passwords-after-detecting-irregular-activity/
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Comments
LG6Posted:
Ova "resets some" Huh. There shouldn't be a need to reset in the first place. My unlce bought a ps3 a while back like years. Always played online until this happened. Now he doesn't even connect to the internet period on it. They should Have more security and constant checks going through account to make sure the accounts do still belong the their rightful owners.
They really should perfect their security...This happens far too much
TywinPosted:
NDSU Why do people always attack PSN?
Because out of the two consoles, Sony would be the weaker opponent.
TywinPosted:
Rant Lets hope they don't get hacked again. T_T
As long as the same thing that happened in 2011 doesn't happen again, i'll be fine.
KatsumiPosted:
Rant Lets hope they don't get hacked again. T_T
It's pretty unlikely that they will be actually getting hacked again. Keep in mind that this is just a precaution
TywinPosted:
daRealRush At least they care about Security on Playstation!
They shouldn't have to do this many security checks.
A company of this size should have the proper measures taken before the release of a massively hyped console.
TywinPosted:
CHP i wanna know how many accounts that this actually saves. cause for me it is usually a huge hassle.
I think it is probably going to save potentially thousands.
Every password reset basically makes a potential intruder start over.
CHPPosted:
i wanna know how many accounts that this actually saves. cause for me it is usually a huge hassle.
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