Microsoft "looking into" Xbox One headset adapter complaints

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Microsoft has acknowledged complaints from gamers using their recently released Xbox One headset adapter, these various issues seem to stem from voice chat functionality on some older headsets. The official Xbox forums and other gaming hubs have been littered with complaints regarding the adapter, the bulk of these issues involve older Turtle Beach and Astro headsets. The various user reports declare that both in-game audio and Skype call work just fine, yet distortion is experience in party chat.

We've heard about a small number of users experiencing intermittent issues. We're actively investigating and are working on a resolution.Microsoft


The Xbox One headset adapter was released this month in order to facilitate Xbox One gamers to utilize their Xbox 360 headsets with their new Xbox console. The device can be purchased from most major retailers for $24.99.

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Related Forum: Xbox Forum

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"Microsoft "looking into" Xbox One headset adapter complaints" :: Login/Create an Account :: 78 comments

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MultitaskPosted:

i haven't got one of these yet good thing i didn't cause there is still some problems but hope they fix this soon.

IntPosted:

microsoft need to fix this asap./

dTpPosted:

General_Raam
Sprvgue I hate how the controller is really slim and the adapter is really bulky at the bottom. It should of literally just been a single cord.


If you owned it you would understand. You don't even notice it, I honestly prefer it. Your fingers do not come in contact with it unintentionally.


Right, I never notice it at all!

General_RaamPosted:

Sprvgue I hate how the controller is really slim and the adapter is really bulky at the bottom. It should of literally just been a single cord.


If you owned it you would understand. You don't even notice it, I honestly prefer it. Your fingers do not come in contact with it unintentionally.

NoDoubtPosted:

What! I didn't know it came out!!!

nblzPosted:

iCallXxInViZxX Personally, I don't see why they would be upset. What do you expect from a new product?


Yes because everyone loves getting brand new products that don't work properly. Why wouldn't they be upset? lol

DRPZPosted:

Personally, I don't see why they would be upset. What do you expect from a new product?

-CPPosted:

-Jacob
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Toque
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Odin
Lia
YhCHKN I don't see why they couldn't just have the same mic input as the 360 controller.
Just to make more money? Pathetic.


Exactly. The 360 one was perfect.

It seems like they just over complicate a lot of things when it comes to the next gen.


While trying to make them seem more advanced they break them and make them more flawed.


You do not understand at all. The whole change was done to increase the chat quality, which could not have happened if the same old design had been kept. If you get a new console, it is basically expected to have to purchase a new headset for it, not to use an obsolete one.


The whole reason the reason they changed it is because they saw an opportunity to make more money off the thousands of people who have last gen headsets


I'm sorry i didn't know they started a business and made products to not make money


They are selling consoles at half a grand of course they have already made money, they did not need to do this they are just money Wh0res


Again, you have no idea what you are saying. The consoles are $500 at retail stores, but that is nowhere near what Microsoft is elling them to retail stores for. Also, Microsoft is barely making any profit, only $20 or so per console. If you complain about a BUSINESS MAKING MONEY, you should not be purchasing anything at all.

SprvguePosted:

I hate how the controller is really slim and the adapter is really bulky at the bottom. It should of literally just been a single cord.

Evo8Posted:

It took this long to come out and it is just too bulky for me.


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