Microsoft "looking into" Xbox One headset adapter complaints

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Microsoft has acknowledged complaints from gamers using their recently released Xbox One headset adapter, these various issues seem to stem from voice chat functionality on some older headsets. The official Xbox forums and other gaming hubs have been littered with complaints regarding the adapter, the bulk of these issues involve older Turtle Beach and Astro headsets. The various user reports declare that both in-game audio and Skype call work just fine, yet distortion is experience in party chat.

We've heard about a small number of users experiencing intermittent issues. We're actively investigating and are working on a resolution.Microsoft


The Xbox One headset adapter was released this month in order to facilitate Xbox One gamers to utilize their Xbox 360 headsets with their new Xbox console. The device can be purchased from most major retailers for $24.99.

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Related Forum: Xbox Forum

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"Microsoft "looking into" Xbox One headset adapter complaints" :: Login/Create an Account :: 78 comments

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KolaPosted:

I keep hearing a random crackling sound in my headset ever since i updated my controller with the adapter..

AdamuPosted:

There is more then a small amount like everyone with a xbone that i know is having issues.

SwiftPosted:

Small? All my friends are having problems. Including me.

Glad they are fixing it.

XkojakXPosted:

Toque
-CP
Odin
Lia
YhCHKN I don't see why they couldn't just have the same mic input as the 360 controller.
Just to make more money? Pathetic.


Exactly. The 360 one was perfect.

It seems like they just over complicate a lot of things when it comes to the next gen.


While trying to make them seem more advanced they break them and make them more flawed.


You do not understand at all. The whole change was done to increase the chat quality, which could not have happened if the same old design had been kept. If you get a new console, it is basically expected to have to purchase a new headset for it, not to use an obsolete one.


The whole reason the reason they changed it is because they saw an opportunity to make more money off the thousands of people who have last gen headsets


I'm sorry i didn't know they started a business and made products to not make money

DollPosted:

Gossip They have to fix this. I hate when my things don't work.


Same here, pretty sure they will.

As long as they're making money, Microsoft will fix anything.

ToquePosted:

-CP
Odin
Lia
YhCHKN I don't see why they couldn't just have the same mic input as the 360 controller.
Just to make more money? Pathetic.


Exactly. The 360 one was perfect.

It seems like they just over complicate a lot of things when it comes to the next gen.


While trying to make them seem more advanced they break them and make them more flawed.


You do not understand at all. The whole change was done to increase the chat quality, which could not have happened if the same old design had been kept. If you get a new console, it is basically expected to have to purchase a new headset for it, not to use an obsolete one.


The whole reason the reason they changed it is because they saw an opportunity to make more money off the thousands of people who have last gen headsets

GossipPosted:

They have to fix this. I hate when my things don't work.

Evo8Posted:

It is the next gen console, you have to update it.

-CPPosted:

Odin
Lia
YhCHKN I don't see why they couldn't just have the same mic input as the 360 controller.
Just to make more money? Pathetic.


Exactly. The 360 one was perfect.

It seems like they just over complicate a lot of things when it comes to the next gen.


While trying to make them seem more advanced they break them and make them more flawed.


You do not understand at all. The whole change was done to increase the chat quality, which could not have happened if the same old design had been kept. If you get a new console, it is basically expected to have to purchase a new headset for it, not to use an obsolete one.

OdinPosted:

Lia
YhCHKN I don't see why they couldn't just have the same mic input as the 360 controller.
Just to make more money? Pathetic.


Exactly. The 360 one was perfect.

It seems like they just over complicate a lot of things when it comes to the next gen.


While trying to make them seem more advanced they break them and make them more flawed.


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