Rockstar is "urgently" investigating issues Grand Theft Auto Online players are having transferring account data from the last-gen versions of the game to the recently released Xbox One and PS4 editions.

The company said on the support section of its website that the problem is affecting some players who haven't played GTA Online since 2013.

"We are urgently looking into an issue preventing character transfer and GTA Online login on accounts that haven't played GTA Online since 2013.

"If you would like to receive an automatic email notification as soon as there is more information, please log into the Support Site and click Subscribe at the top of this page. Apologies for any inconvenience caused, and thanks for your patience."

The new-gen versions of Grand Theft Auto V launched on Tuesday.

Xbox 360 and PS3 players should be able to transfer their GTA Online characters and progression to their choice of the Xbox One or PS4 versions of the game, or to the PC one when it releases in January.

The new-gen versions of GTA Online also support an increased player count of 30.

Rockstar said last week that the long-delayed GTA Online Heist missions will be introduced in the first update pushed out following the game's Xbox One and PS4 release.



Posted: Nov 18, 2014 1:15 pm
Related Forum: Grand Theft Auto Forum

Source: http://www.computerandvideogames.com/481269/rockstar-urgently-investigating-gta-online-account-transfer-issues/