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Internet // Router & Modem Help. [+200Rep]
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Internet // Router & Modem Help. [+200Rep]Posted:

Catnip
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Okay guys, I just bought a Brand new router from Radioshack for almost $100. But I am having issues w/ it, I have hooked it up exactly as it has told me to, & i have tried/re-done it multiple times, but when i get into the setup process, this is when i have issues w/ it.

Every time it says that I have a Static (fixed) i.p. address, & it wants me to enter all of my info which i do not have & it won't let me connect to the internet, one of the troubleshooting things was something about a MAC address, so I am currently hooked up on my old router which does not require the modem.

My Internet Details:

Modem: Arris Touchstone Telephony Modem

Internet Provider: Suddenlink

Router: Netgear N600 Wireless Dual Band Router



+200Rep & You Will Go Into My Bio for the person who helps me, & it works.


Last edited by Catnip ; edited 2 times in total
#2. Posted:
Zerkos
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The password will be admin or 1234

see if this site helps

[ Register or Signin to view external links. ]


Last edited by Zerkos ; edited 1 time in total
#3. Posted:
Catnip
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XboxSinner wrote The password will be admin or 1234

i know how to get on that.. that doesn't seem to be the problem.
#4. Posted:
Zerkos
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So if you can access it then whats the problem exactly?
#5. Posted:
TTGxxfox
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Maybe you are entering the wrong code try the security code
#6. Posted:
Catnip
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XboxSinner wrote So if you can access it then whats the problem exactly?

i can't connect to the internet using my new modem, it claims i have a static ip address, i am currently on my old router that does not require a modem.
#7. Posted:
TTGxxfox
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Maybe you are entering the wrong code try the security code

because that how i soved my problem with my router
#8. Posted:
Catnip
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TTGxxfox wrote Maybe you are entering the wrong code try the security code

bro, i am not having issues w/ that.
#9. Posted:
-Stoan-
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have you entered the settings?
#10. Posted:
iDeagle
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Try editing the system, See if different options work, Mainly check if the modern is correctly inserted with the correct cables, Old cables normally cause damage/trouble to new moderns if not placed correctly.

8)
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