The best option is to call Microsoft.

Tell his mum to die for freezing the credit card!!!

YOUR ALL IDIOTS ok man first off call Microsoft18004MYXBOX now after tht u tell the repsentive your account has been stolen do not say u gave out your info to a random simply say u were hacked for no reason u didnt go on anywebsites for points answer no to those questions now say u haev a Credit Card on the account u give them the information on the card They will give it back and if tht doesnt work give them your old email your old adress phone zip and all tht good stuff hope tht helps GL :arrow: :arrow: :arrow: :arrow: :arrow:

Definately contact support, but the investigations no longer take weeks, more like 3 days unless very complicated. And then again, never ever share your login information.

Well, your Friend is really stupid. Who wold give there details away?

call Microsoft the best choice here the number 18004myxbox they will help you from there hope I helped!

Srry To Say But Its His Fault.

-Lead <3

WE being the TTG community cant and wont do anything because we werent there to tell him NOT TO DO SO it is his fault not ours there fore this should not even have been posted in the first place... FACEPALM

I did not give my account to anyone but I did sign up for playfire which was a mistake. But if you have the original Service Request number what you can to is try to sign in to live.com with it. And change your password, I don't recall the steps clearly but the email will be like this
sr(Original SR number)@live.com
Hope I helped.

iJohno wrote

vExaaMpLe wrote You cant stop or do anything especially TTG cant do anything.

Its his fault :facepalm:

TTG can do something, Someone might of gone through this situation before and managed to solve it. So thats why he is asking for opinions on what to do/Suggestions.

I went through this -_-. I called xbox and gave them the information i used for the account. They ask you a bunch of verification questions to see if your the actual owner. I actually got mine back after 2 months. If he can find the original info that he put in for everything he will most likely be able to get it back if he goes through with the process of xbox.