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#11. Posted:
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Joined: Apr 05, 201212Year Member
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I deleted the account, and re-downloaded it and its still now working. I'm currently talking on the phone to someone she said wait 24 Hours.
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#12. Posted:
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Joined: Dec 22, 201113Year Member
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Joined: Dec 22, 201113Year Member
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Yea, then just wait 24 hours. The see what happens. You will still get your code don't worry.
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#13. Posted:
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Joined: Nov 02, 201113Year Member
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Joined: Nov 02, 201113Year Member
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Im chatting with Xbox Support now so ill tell you guys/gals what they say. As i have entered 4 48 hour trials and still cant play online.
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#14. Posted:
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Joined: Dec 10, 201014Year Member
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You must go to Microsoft billing, That will resolve the issue
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#15. Posted:
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Joined: Nov 02, 201113Year Member
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MrDrizzyHD wrote You must go to Microsoft billing, That will resolve the issue
And do what when i get there?
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#16. Posted:
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Joined: Nov 02, 201113Year Member
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Joined: Nov 02, 201113Year Member
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David K: Hello, thank you for contacting Xbox Customer Support. My name is David K. Please give me a moment to review your question.
Tony: ok
David K: Hello Tony, I understand your xbox live expired so you used a 48 hour code, is that right?
Tony: Yes, and i underdstand that this is happening to alot of people.
David K: You are correct, it is a known issue that they are currently working on. You will still get your 48 hour trial, however it won't start until the issue is resolved I'm afraid. There has been some issues they'v ebeen working on fixing today, and this is among them. SOrry about the inconvenience Tony.
David K: Also I want to warn you, please don't use anymore 48 trials on your account, they do not stack with eachother.
David K: What actually happens is that it starts 48 hour trials from the moment you enter it. So if you enter another 48 hour trial, it just starts the time over
Tony: Ok lol. i was worried it was the code. Do you know when it should be fixed?
David K: I don't but hopefully within the next few hours. If not then it should be fixed by tomorrow
Tony: Ok thank you very much! You guys are the best!
Tony: ok
David K: Hello Tony, I understand your xbox live expired so you used a 48 hour code, is that right?
Tony: Yes, and i underdstand that this is happening to alot of people.
David K: You are correct, it is a known issue that they are currently working on. You will still get your 48 hour trial, however it won't start until the issue is resolved I'm afraid. There has been some issues they'v ebeen working on fixing today, and this is among them. SOrry about the inconvenience Tony.
David K: Also I want to warn you, please don't use anymore 48 trials on your account, they do not stack with eachother.
David K: What actually happens is that it starts 48 hour trials from the moment you enter it. So if you enter another 48 hour trial, it just starts the time over
Tony: Ok lol. i was worried it was the code. Do you know when it should be fixed?
David K: I don't but hopefully within the next few hours. If not then it should be fixed by tomorrow
Tony: Ok thank you very much! You guys are the best!
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#17. Posted:
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Joined: Apr 12, 201212Year Member
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xOmG_iTz_ToNy wroteMrDrizzyHD wrote You must go to Microsoft billing, That will resolve the issue
And do what when i get there?
yeah i dont think you have to go there to resolve the issue, ive never been asked for billing information when redeeming a 48 hr trial.
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#18. Posted:
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Joined: Jul 18, 201113Year Member
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Joined: Jul 18, 201113Year Member
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Famous_Energy wroteMFH_I_G_T_R wrote Any news on this 48 hr trial error?
All I no it is a glitched caused by the down time, just delete your account then recover it.
My account takes over 45 minutes to download again so I'll just wait and see what happens...
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#19. Posted:
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Joined: Dec 22, 201113Year Member
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The issue still hasn't been fixed but if you call Xbox support. They will help you.
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