TTG_JoE_oH wrote I am going to call them later, and stick some of this to them

Cool, let me know how you get on, they will inevitably try and fob you off but do not let them, and it is very important to keep your cool or they will hang up and you will have to do it all in writing which takes weeks. Also if they agree to anything with you, even if it is to get a manager to call you back, make sure you get it in writing (e-mail) from them.

Also, make sure you ask for the details of their legal department, address, telephone number etc (not doing this upon request would be yet another breach of the trading standards act)

nice, i urge anyone that got banned to follow through on this.

Lol. i think Saying they are banning people who do a glitch instead of patching it is just a fail.
Showing I.W and MS have finally gave up.

So if we join an XP modded lobby AND use the care package glitch, they legally aren't allowed to console ban us?

UK LAW FTW!

this is pretty beastley, fair play Ms aint got S**t on you :L

If one person were to take them to court and win, Do you think they would lay off all of these bans?

NeoDraven wrote If one person were to take them to court and win, Do you think they would lay off all of these bans?

tbh i think MS would give you an out of court settlement

Yeah, we need to find some about the American Laws.

When I called the person told me "He did not have the info" this was the supervisor (the person who "deals with escalations")

And when I made a post on xbox.com and quoted the Irish "Data Protection Act 1998" and people replied with quotes from the "Terms of use" and it had said something like this, but more technically "When you get banned your right to information is ceased" It was more less that., Id link you to that post but it was deleted.

TTG_JoE_oH wrote When I called the person told me "He did not have the info" this was the supervisor (the person who "deals with escalations")

And when I made a post on xbox.com and quoted the Irish "Data Protection Act 1998" and people replied with quotes from the "Terms of use" and it had said something like this, but more technically "When you get banned your right to information is ceased" It was more less that., Id link you to that post but it was deleted.

Yea thats all anyone on Xbox.com does is send you links from the ToU which is pathetic.

btw great post Nasha even though I'm not from the UK