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Will Rep For An Answer!
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Will Rep For An Answer!Posted:

DeputyMorales
  • Wise One
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Joined: Jul 21, 201113Year Member
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Okay so Im trying to conect to xbox live but it wont let me.
When I test my connection it connects to the network but then it gives me an error message trying to connect to the internet.
And the internet works on my computers and stuff just not my xbox.
Do i have to open a port or something?

And yes I tried turning off restarting my router, putting my network back to factory then trying again.


Last edited by DeputyMorales ; edited 1 time in total
#2. Posted:
Concord
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What does the error message say?
#3. Posted:
DeputyMorales
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Concord wrote What does the error message say?


When I try to sign in it says
"80151909"
but when I sign out and try to connect it doesnt give me one.
#4. Posted:
nuku
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[ Register or Signin to view external links. ]

Try reaching out M$
#5. Posted:
Prohibit
  • TTG Undisputed
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Try ringing them up or checking the xbox site
#6. Posted:
Yui
  • Winner!
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Joined: Jan 23, 201113Year Member
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[ Register or Signin to view external links. ] <---- Click here for the Service Status.

Everything on the service status appears to be up and running. Try this:
-Reset Router for 30 seconds (Plug out, then back in)
-Reset your Xbox Console (Test connection if not signed in right away)
-Did it work? (If not, contact Xbox Customer Support about your issue.)


Edit:
Some extra questions:
-Wired or Wireless connection?
-If wired, is your cable plugged fully in?


Last edited by Yui ; edited 1 time in total
#7. Posted:
MrSmokesLoud
  • Rising Star
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Joined: Jul 03, 201212Year Member
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Try clearing your system cache and/or deleting your profile and redownloading it
#8. Posted:
Ciel_Phantomhive
  • Prospect
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unplug router for 60 seconds, if that doesn't work contact Microsoft
#9. Posted:
The_Snowman
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Its you router it has blocked your PORT For internet connection
#10. Posted:
DeputyMorales
  • Wise One
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Ok so when I tried to call microsoft it said the wireless customer you have tried to reach right is not available at this time.
what does this mean?
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