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Help please? Account help?
Posted:
Help please? Account help?Posted:
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Joined: Feb 06, 201014Year Member
Posts: 40
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My account got hacked and they haven't changed the gamertag, but they've changed the email and password. Is there any way I can get it back?
#2. Posted:
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Joined: Aug 23, 201113Year Member
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Status: Offline
Joined: Aug 23, 201113Year Member
Posts: 331
Reputation Power: 12
Your best bet is to contact xbox support.
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#3. Posted:
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Joined: Feb 06, 201014Year Member
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Honestly, I've tried that and they don't seem to help anyone
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#4. Posted:
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Contact support if you show enough proof and stuff youll have it back
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#5. Posted:
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Joined: Aug 30, 201113Year Member
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go into the email you had on the account and there should be an account verification email somewhere (it might be in spam folder)
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#6. Posted:
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Joined: Aug 23, 201113Year Member
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Reputation Power: 12
Exactly you have to have proof the account is yours and you cant change MS emails that easily they can look and see yours is the real one the other one has a down time before its changed.
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#7. Posted:
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Your only hope is contacting Xbox Support. I had my XBL account hacked a few years ago and they changed the email and password.
I told the support team that my account was hacked and they asked me some security questions and other personal information to verify that I was the true owner. 7 or 10 days after I called they emailed me saying that they managed to get my account back.
I told the support team that my account was hacked and they asked me some security questions and other personal information to verify that I was the true owner. 7 or 10 days after I called they emailed me saying that they managed to get my account back.
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#8. Posted:
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Joined: Mar 30, 201410Year Member
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Joined: Mar 30, 201410Year Member
Posts: 2,479
Reputation Power: 170
Your only possible hope is to contact support and show them lots of proof.
Also quick advice: Don't give people your account information and this won't happen. If that wasn't the case then just remember the advice I just told you. I only told that because I have seen you trying to get mods and such.
If you have a second step verification you can use the email or phone number to reset the password.
Also quick advice: Don't give people your account information and this won't happen. If that wasn't the case then just remember the advice I just told you. I only told that because I have seen you trying to get mods and such.
If you have a second step verification you can use the email or phone number to reset the password.
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