I'm looking for real help, not a fest of jokes and sarcasm. If anyone is willing to actually help, it'd be appreciated and you will be paid.

Update: I forgot to mention that I have also turned off the mains to the house and back on a couple of times with nothing getting better, it was worth a try.

I've also scanned the devices that connect to the router for viruses, they are all clear. I don't think other devices in the house are interfering, either, considering I've used an Ethernet connection.

personally, I would recommend buying a new router before you do anything else, have you tried tech support or any of that?

if not try the company's phone number

or try flushing your ip no just DNS

then reset and flush again it should work..

but if it doesn't tech support and tell them the issue sometimes they can send pings ETC

but if none else works sorry to tell you time for a new router/modem..

may i ask how old the router/modem is?

HALP wrote

fuzion_DNA wrote

HALP wrote I would try giving the router a wash as they don't like being dirty.

Is this a joke or is this serious?

Dust can affect performance and the only cure is rinsing it off. Of course don't soak the thin, electronics don't like water.

Dust doesn't effect internet connection/latency...

I can tell you're trolling me. I only just remembered what kind of site this was, but it was a place to ask help at, probably wasn't a good choice. I can look for help elsewhere I suppose.

TL9 wrote

personally, I would recommend buying a new router before you do anything else, have you tried tech support or any of that?

if not try the company's phone number

or try flushing your ip no just DNS

then reset and flush again it should work..

but if it doesn't tech support and tell them the issue sometimes they can send pings ETC

but if none else works sorry to tell you time for a new router/modem..

may i ask how old the router/modem is?

Router is less than 2 months old, modem is less than 2 months old as well. I used a brand new out-of-the-box router and modem as well just for testing. I'm still getting that high latency with a brand new router and modem (one of the things I did list)

I've spoken to an advisor at the company that provides me my internet and equipment, they have ran tests for the latency many times (also one of the things I did list) with no better results.

fuzion_DNA wrote I'm looking for real help, not a fest of jokes and sarcasm. If anyone is willing to actually help, it'd be appreciated and you will be paid.

Update: I forgot to mention that I have also turned off the mains to the house and back on a couple of times with nothing getting better, it was worth a try.

I've also scanned the devices that connect to the router for viruses, they are all clear. I don't think other devices in the house are interfering, either, considering I've used an Ethernet connection.

I've told you already, it will be the weather

fuzion_DNA wrote

TL9 wrote

personally, I would recommend buying a new router before you do anything else, have you tried tech support or any of that?

if not try the company's phone number

or try flushing your ip no just DNS

then reset and flush again it should work..

but if it doesn't tech support and tell them the issue sometimes they can send pings ETC

but if none else works sorry to tell you time for a new router/modem..

may i ask how old the router/modem is?

Router is less than 2 months old, modem is less than 2 months old as well. I used a brand new out-of-the-box router and modem as well just for testing. I'm still getting that high latency with a brand new router and modem (one of the things I did list)

I've spoken to an advisor at the company that provides me my internet and equipment, they have ran tests for the latency many times (also one of the things I did list) with no better results.

You shouldn't be experiencing any latency..

it's most likely the weather if not, i cant really say much try asking

r00t

hes better than most with tech crap.

SS7 wrote

fuzion_DNA wrote I'm looking for real help, not a fest of jokes and sarcasm. If anyone is willing to actually help, it'd be appreciated and you will be paid.

Update: I forgot to mention that I have also turned off the mains to the house and back on a couple of times with nothing getting better, it was worth a try.

I've also scanned the devices that connect to the router for viruses, they are all clear. I don't think other devices in the house are interfering, either, considering I've used an Ethernet connection.

I've told you already, it will be the weather

One could say that, but, a close friend that lives in the same town as me is having no issues with his internet. I had a good few days in terms of weather last week, the latency had no change during that time either. The weather was a thought of mine for the first two weeks of December, but considering this, it can't be the weather... It has to be another reason.

TL9 wrote

fuzion_DNA wrote

TL9 wrote

personally, I would recommend buying a new router before you do anything else, have you tried tech support or any of that?

if not try the company's phone number

or try flushing your ip no just DNS

then reset and flush again it should work..

but if it doesn't tech support and tell them the issue sometimes they can send pings ETC

but if none else works sorry to tell you time for a new router/modem..

may i ask how old the router/modem is?

Router is less than 2 months old, modem is less than 2 months old as well. I used a brand new out-of-the-box router and modem as well just for testing. I'm still getting that high latency with a brand new router and modem (one of the things I did list)

I've spoken to an advisor at the company that provides me my internet and equipment, they have ran tests for the latency many times (also one of the things I did list) with no better results.

You shouldn't be experiencing any latency..

it's most likely the weather if not, i cant really say much try asking

r00t

hes better than most with tech crap.

I will link him here, thank you for that. Yes, I didn't think I should be either, it's confusing me... Only thing that comes to my mind is perhaps the wires in the wall, but then again I have no idea how they could have gotten damaged.

Thanks for all the shitposting, I'm sure OP appreciates it.

Your ISP uses statistical multiplexing to promise subscribers more max bandwidth than their infrastructure can actually provide at max load. It's possible that some other users that share your connection to the ISP have started hogging bandwidth at almost all hours and there is no more bandwidth to allocate to you. This is very unlikely, which is why ISPs use this system in the first place.

If you've changed the router password (or the router itself), you've kicked all clients off of the network. It sounds like you could be running some sort of malware that uses loads of bandwidth.

r00t wrote Thanks for all the shitposting, I'm sure OP appreciates it.

Your ISP uses statistical multiplexing to promise subscribers more max bandwidth than their infrastructure can actually provide at max load. It's possible that some other users that share your connection to the ISP have started hogging bandwidth at almost all hours and there is no more bandwidth to allocate to you. This is very unlikely, which is why ISPs use this system in the first place.

If you've changed the router password (or the router itself), you've kicked all clients off of the network. It sounds like you could be running some sort of malware that uses loads of bandwidth.

Well, I've scanned with quite a few programs; Malware Bytes, AVG, for instance. I've cleared all cookies, etc. There's no malware on my systems.

As for my router, it's secured and encrypted. I am the only one connected to my router, I've also inspected the connections on the router to make sure of this and I am the only one.

As for internet provider, my provider is BT. I've asked a few advisors if other customers might be experiencing high latency in the past month, each one of them have said that there hasn't been any calls like that. I'm being given Optic Fiber broadband at the beginning of January, but there's still time before that and while I have this time, I'd like to fix this issue before then. My current D/L speed is an average of 12 MBps and Upload is 1MBps, which I know is bad, but it's good considering my area. My average ping should be about 30 for western europe servers.

Any idea considering these things?

EDIT: The upgrade to Optic Fiber is an average of 90 MBps D/L and 20 MBps Upload. I've got a good feeling this will fix what problem I'm having along with the newest router they have on the way for me as well... But even so, this sort of ping needs to be fixed until then, since I'm a developer and need to get my work done and put up onto the internet.