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Customs seized my product
Posted:
Customs seized my productPosted:
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So I bought a pair of shoes off DHGate about 2 weeks ago. They were due to land about 5-6 days ago. I received a letter from customs saying that they have seized the product because it is counterfeit and will be destroyed. What should/can I do now?, Can I get a refund or ask the seller to resend another pair?
#2. Posted:
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If they are counterfeit, why would you want the seller to send another pair? I would get a refund
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#3. Posted:
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What shoes were they yeezys I'm guessing and what postal service was it China Post?
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#4. Posted:
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Contact the seller personally. Explain what happened and give proof of the letter and then sort it out from there.
And/or contact customs too
And/or contact customs too
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#5. Posted:
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Greg wrote If they are counterfeit, why would you want the seller to send another pair? I would get a refundI knew they were counterfeit, I'm just wondering whats I can do?
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#6. Posted:
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Mica wroteGreg wrote If they are counterfeit, why would you want the seller to send another pair? I would get a refundI knew they were counterfeit, I'm just wondering whats I can do?
Best thing is to contact seller and show proof of letter , im sure he will refund you.
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#7. Posted:
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1. Your fault from buying for DHGate because they make some of the worst fakes I've ever seen.
2. You may have a case here because it is illegal for them to search and open your package unless there is suspicion of a weapon or something that can cause harm.
2. You may have a case here because it is illegal for them to search and open your package unless there is suspicion of a weapon or something that can cause harm.
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#8. Posted:
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You bought from one of the most known seller of fakes on the Internet. That's your own fault. Try to get a refund, that's the only thing you'll be able to do.
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Contact DHGate support, they handle things very well and will sort you out. I've had an item that i've purchased off of DHGate go missing, so I contacted them and was sent a replacement.
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#10. Posted:
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280z wrote
2. You may have a case here because it is illegal for them to search and open your package unless there is suspicion of a weapon or something that can cause harm.
wut... Ever since 9/11 packages that are shipped to America internationally are allowed to be open. First-Class International for the most part aren't open but I honestly doubt OP spent upwards of $150 for shipping. You can buy something as simple as candy and the package (not the wrapper) would be open to make sure. It's 100% legal for them to open the packages and see what it is. If they were only going to open packages that were suspicious of being a weapon, that would lead to so many illegal things getting into the country as they could very well be hidden in something that says "earbuds" or anything of the sort.
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