Visxal wrote

pil wrote I'm assuming your email you used for your account had same password as your Xbox account and they got access to your email and changed the accounts email. Nothing you can do if so.

incorrect

Well they changed his accounts email you need to confirm the email change through the accounts original email soooo if xbox was not willing to return his account your most likely out of luck. I have been through the same thing.

Oh yeah just another thing I don't have the OG Xbox that the account was made on so I'm guessing I'm basically screwed right and less I can really steal that email

pil wrote

Visxal wrote

pil wrote I'm assuming your email you used for your account had same password as your Xbox account and they got access to your email and changed the accounts email. Nothing you can do if so.

incorrect

Well they changed his accounts email you need to confirm the email change through the accounts original email soooo if xbox was not willing to return his account your most likely out of luck. I have been through the same thing.

thats what you think

Shippo wrote Oh yeah just another thing I don't have the OG Xbox that the account was made on so I'm guessing I'm basically screwed right and less I can really steal that email

what was your last email

Shippo wrote Oh yeah just another thing I don't have the OG Xbox that the account was made on so I'm guessing I'm basically screwed right and less I can really steal that email

Doesn't matter if you made the account on the Xbox you need the access of the email the account is under or have your phone number verification step on it in order to get it baxk.

pil wrote

Visxal wrote

pil wrote I'm assuming your email you used for your account had same password as your Xbox account and they got access to your email and changed the accounts email. Nothing you can do if so.

incorrect

Well they changed his accounts email you need to confirm the email change through the accounts original email soooo if xbox was not willing to return his account your most likely out of luck. I have been through the same thing.

you dont have to use OG email to confirm. you add an email, confirm it, change it.

Visxal it was loveanime1997x @ gmail.com

Visxal wrote

Shippo wrote Oh yeah just another thing I don't have the OG Xbox that the account was made on so I'm guessing I'm basically screwed right and less I can really steal that email

what was your last email

At this point your just wasting posts by trying to prove me wrong just admit unless you have a data base and attempt to sp00k the person who took it you cannot help him out.

i mean i was going to help until i read that email... good luck

If they changed your account's security information, there's pretty much nothing that can be done.

I'm sure Xbox Live support doesn't believe in any stories that the account was hacked, which is probably why they keep denying any requests you make to get that account back. I'm sad to say but your chances of getting that account back are incredibly slim.