You are viewing our Forum Archives. To view or take place in current topics click here.
Help +rep. Xbox one randomly shutting off?
Posted:

Help +rep. Xbox one randomly shutting off?Posted:

tO0t
  • Winter 2020
Status: Offline
Joined: Sep 14, 201113Year Member
Posts: 1,873
Reputation Power: 194
Status: Offline
Joined: Sep 14, 201113Year Member
Posts: 1,873
Reputation Power: 194
As the title says my Xbox one is randomly shutting off for no reason ever 10-20 minutes. I have checked all of my cables and made sure that they are secure and what not. Randomly my Xbox shuts off but right after I can turn it back on and then it boots up like it was unplugged. I am looking at the power bar and there is a solid white light anyone have any suggestions? Really annoying. I find it happens when I play multiplayer if t makes a difference.
#2. Posted:
xDustyx
  • Shoutbox Hero
Status: Offline
Joined: Oct 19, 201014Year Member
Posts: 3,262
Reputation Power: 598
Status: Offline
Joined: Oct 19, 201014Year Member
Posts: 3,262
Reputation Power: 598
Sounds like your xbox is either overheating or its not getting enough power.
Have you tried plugging the power brick right into the wall instead of a socketbar?
Does the xbox have enough room to "breathe"

If none of those things work call Micorsoft because then its a bigger issue and your xbox or PSU might be broken
#3. Posted:
tO0t
  • V5 Launch
Status: Offline
Joined: Sep 14, 201113Year Member
Posts: 1,873
Reputation Power: 194
Status: Offline
Joined: Sep 14, 201113Year Member
Posts: 1,873
Reputation Power: 194
TTGxDustyx wrote Sounds like your xbox is either overheating or its not getting enough power.
Have you tried plugging the power brick right into the wall instead of a socketbar?
Does the xbox have enough room to "breathe"

If none of those things work call Micorsoft because then its a bigger issue and your xbox or PSU might be broken
I can't see it being it over heating as I only really played 10 minutes before it occurred, I actually haven't tried plugging in to a socket I've been using a power bar thing I'll try it thanks !
#4. Posted:
cheatster1
  • New Member
Status: Offline
Joined: Feb 20, 201212Year Member
Posts: 40
Reputation Power: 1
Status: Offline
Joined: Feb 20, 201212Year Member
Posts: 40
Reputation Power: 1
Try contacting Xbox One Support
#5. Posted:
Sleeeping
  • New Member
Status: Offline
Joined: Jun 22, 201410Year Member
Posts: 4
Reputation Power: 1
Status: Offline
Joined: Jun 22, 201410Year Member
Posts: 4
Reputation Power: 1
this happened to me i bought a new powerbrick and it was fixed but check all the cables and make sure its not too hot
#6. Posted:
tO0t
  • Winter 2021
Status: Offline
Joined: Sep 14, 201113Year Member
Posts: 1,873
Reputation Power: 194
Status: Offline
Joined: Sep 14, 201113Year Member
Posts: 1,873
Reputation Power: 194
I had brought it with me to a friends house, part of me thinks it's overheating because maybe one of the fans was knocked loose? I contacted Xbox supoort and they told me I'd have to send my console in for $120 and wait almost a month for the repair anyone have any other suggestions? The people over on the support page don't even know what's wrong with it.
#7. Posted:
i-use-adblock
  • Prospect
Status: Offline
Joined: Apr 21, 201212Year Member
Posts: 619
Reputation Power: 25
Status: Offline
Joined: Apr 21, 201212Year Member
Posts: 619
Reputation Power: 25
it do-sent sound like the fan at all sounds like your power supply aka power brick ive heard a bunch of problems with them lately so ill would just get another one of them or borrow one to test it
#8. Posted:
Zehtrix
  • Rising Star
Status: Offline
Joined: Dec 13, 201211Year Member
Posts: 700
Reputation Power: 28
Status: Offline
Joined: Dec 13, 201211Year Member
Posts: 700
Reputation Power: 28
Make sure your power brick can "breathe" and the light isnt red. Its just as important as the actual console. If both are fine, contact Microsoft support.
#9. Posted:
tO0t
  • Summer 2023
Status: Offline
Joined: Sep 14, 201113Year Member
Posts: 1,873
Reputation Power: 194
Status: Offline
Joined: Sep 14, 201113Year Member
Posts: 1,873
Reputation Power: 194
Sorry to revive this but does anyone know of a place where I could buy a brand new psu for my console that's not from Microsoft? They want me to ship my broken one in and that will take forever then they will send me a new one. I just want to eliminate that step and get a new one in a few days. + rep to anyone who can give me a tip or a link. Thanks in advance


Finally got a recording of it shutting off. It appears as if the console shuts off and then the power cord goes to standby or yellow light. I think I'm most likely just shipping my shitbox one to Microsoft. Thanks to everyone that helped. If you have had this happen to you and found a way to fix it let me know. Thanks in advance.
#10. Posted:
Zehtrix
  • Rising Star
Status: Offline
Joined: Dec 13, 201211Year Member
Posts: 700
Reputation Power: 28
Status: Offline
Joined: Dec 13, 201211Year Member
Posts: 700
Reputation Power: 28
Rayne- wrote Sorry to revive this but does anyone know of a place where I could buy a brand new psu for my console that's not from Microsoft? They want me to ship my broken one in and that will take forever then they will send me a new one. I just want to eliminate that step and get a new one in a few days. + rep to anyone who can give me a tip or a link. Thanks in advance


Finally got a recording of it shutting off. It appears as if the console shuts off and then the power cord goes to standby or yellow light. I think I'm most likely just shipping my shitbox one to Microsoft. Thanks to everyone that helped. If you have had this happen to you and found a way to fix it let me know. Thanks in advance.
You can buy them off ebay im pretty sure. Just make sure you get the right one because Im sure if they are different like the 360 ones
Jump to:
You are viewing our Forum Archives. To view or take place in current topics click here.