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I Really Need Help With This! WILL REP!
Posted:

I Really Need Help With This! WILL REP!Posted:

xWiz
  • V5 Launch
Status: Offline
Joined: Nov 16, 201311Year Member
Posts: 1,218
Reputation Power: 53
Status: Offline
Joined: Nov 16, 201311Year Member
Posts: 1,218
Reputation Power: 53
I don't know where to post this so I posted it here. So I keep getting a virus pop up that I can not exit out of and its really annoying, the pop up says for me to call this 24/7 costumer support number to remove this virus should I? If not what should I do to remove this virus? Please help I will rep
#2. Posted:
Smsnh
  • New Member
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Joined: Jun 06, 20159Year Member
Posts: 31
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Joined: Jun 06, 20159Year Member
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Reputation Power: 1
Do not call that number, I got those once. Usually to get rid of it, you just need to download MalwareBytes to get rid of it. I used Norton because I have Comcast Internet, so it came free but if you need a free virus/malware removal program, download MalwareBytes, you should be good.
#3. Posted:
xWiz
  • TTG Senior
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Joined: Nov 16, 201311Year Member
Posts: 1,218
Reputation Power: 53
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Joined: Nov 16, 201311Year Member
Posts: 1,218
Reputation Power: 53
Smsnh wrote Do not call that number, I got those once. Usually to get rid of it, you just need to download MalwareBytes to get rid of it. I used Norton because I have Comcast Internet, so it came free but if you need a free virus/malware removal program, download MalwareBytes, you should be good.
Thanks buddy, Enjoy the rep!
#4. Posted:
-YG-
  • TTG Senior
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Joined: Feb 04, 201410Year Member
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Joined: Feb 04, 201410Year Member
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xWiz wrote
I don't know where to post this so I posted it here. So I keep getting a virus pop up that I can not exit out of and its really annoying, the pop up says for me to call this 24/7 costumer support number to remove this virus should I? If not what should I do to remove this virus? Please help I will rep

If what Smsnh suggested doesn't work then try doing a factory reset. This works with some viruses. But some attach themselves to documents or a part of your laptop that will not work without it on there. The factory reset will reset everything on your laptop to when you first brought it. If neither of them work. Try a Disc fragment clear out. Your computer will recognize what is needed and not on the computer.
#5. Posted:
Blood-Jr
  • Wise One
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Joined: Jun 15, 20159Year Member
Posts: 538
Reputation Power: 66
Status: Offline
Joined: Jun 15, 20159Year Member
Posts: 538
Reputation Power: 66
Open the task manager and remove the task like this.

Right click the process.
Click details.
Right click the service.
Now click end Process.

Doing this will force close it.
#6. Posted:
Austin
  • Blind Luck
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Joined: Jul 20, 201212Year Member
Posts: 2,478
Reputation Power: 2575
Status: Offline
Joined: Jul 20, 201212Year Member
Posts: 2,478
Reputation Power: 2575
I have the same issue.
It's very very annoying
#7. Posted:
OXT
  • V5 Launch
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Joined: Feb 17, 201212Year Member
Posts: 3,514
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Joined: Feb 17, 201212Year Member
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You should use malwarebytes.
#8. Posted:
RepBandit
  • Winner!
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Joined: Mar 30, 201014Year Member
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Status: Offline
Joined: Mar 30, 201014Year Member
Posts: 12,068
Reputation Power: 33737
Here you go:

Easy example of what to do:

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#9. Posted:
xWiz
  • V5 Launch
Status: Offline
Joined: Nov 16, 201311Year Member
Posts: 1,218
Reputation Power: 53
Status: Offline
Joined: Nov 16, 201311Year Member
Posts: 1,218
Reputation Power: 53
Guys thanks so much for the help! I downloaded malaware and got it fixed thanks a lot, this topic now can be closed.
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