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Elgato Wont Connect
Posted:

Elgato Wont ConnectPosted:

Idealistic
  • TTG Natural
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Joined: Jun 24, 201311Year Member
Posts: 921
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Status: Offline
Joined: Jun 24, 201311Year Member
Posts: 921
Reputation Power: 116
Just downloaded the elgato software after re downloading windows and this happened previously,

it just says Connect capture device to get started

I have tried disabling HDCP, unplugging everything, restarting, boot with only elgato plugged in, switched the hdmis about, uninstalled and re installed. nothing seems to be working.

Any ideas?
#2. Posted:
Loke
  • Senpai
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Motto: I'm probably brain damaged or something idk
Motto: I'm probably brain damaged or something idk
Status: Offline
Joined: Oct 12, 201113Year Member
Posts: 6,157
Reputation Power: 26327
Motto: I'm probably brain damaged or something idk
hey

try to download OBS and see if it detects it just to determine if its just a program issue [ Register or Signin to view external links. ]

you can also try to reinstall the latest drivers

what exact elgato do you have?

you can also try to run the elgato software in windows 8 compatibility mode who knows that might fix it

right click on the elgato software
click properties
then you will see something like this

[ Register or Signin to view external links. ]

check "run this program in compatibility mode for:"
then make sure it says windows 8 in the drop down like this

[ Register or Signin to view external links. ]

tap on apply and see if that works
#3. Posted:
Idealistic
  • TTG Natural
Status: Offline
Joined: Jun 24, 201311Year Member
Posts: 921
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Status: Offline
Joined: Jun 24, 201311Year Member
Posts: 921
Reputation Power: 116
Mathew wrote hey

try to download OBS and see if it detects it just to determine if its just a program issue [ Register or Signin to view external links. ]

you can also try to reinstall the latest drivers

what exact elgato do you have?

you can also try to run the elgato software in windows 8 compatibility mode who knows that might fix it

right click on the elgato software
click properties
then you will see something like this

[ Register or Signin to view external links. ]

check "run this program in compatibility mode for:"
then make sure it says windows 8 in the drop down like this

[ Register or Signin to view external links. ]

tap on apply and see if that works


streamlabs detects it the software but yyou have to screen record the software, ill try the original OBS now.

I have an old original elgato but it worked perfectly like 1 month ago

Windows 8 capability didn't work

thanks for the reply!
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