RantRant from a courier.
Posted:

RantRant from a courier.Posted:

JZX
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Hi,

If you are having something delivered can you people make sure the following:

  • Your door number is present and visible, not hidden by plants or decorations.

  • If you have a door bell, make sure it's working.

  • Any pets to be secured asap.

  • I'm on a time limit, so please hurry up.

  • Don't open the door half naked.

  • If you live in a flat/apartment, don't always expect us to come up to the top floor for you.

  • If you live in a really awkward place, which makes it difficult for a large van to access or simply live in Narnia, please consider moving house.



Thanks.

The following 1 user thanked JZX for this useful post:

Chxsen (12-20-2018)
#2. Posted:
Pish
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Of course, Could I ask:

    Handle the package with care

    Atleast knock before putting a notice through the door saying sorry we missed you

    Use the roads like everyone else, not a demented knob

    Give us attitude because you had to wait a minute whilst we got to the door

    Dont take the job if you are scared of stairs

    We took time off work for you to arrive at a certain time....deliver within that time
#3. Posted:
Simp
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Sounds like this really isn't the job for you to be honest.

"If you live in a flat/apartment, don't always expect us to come up to the top floor for you.

If you live in a really awkward place, which makes it difficult for a large van to access or simply live in Narnia, please consider moving house."

Working for a mailing company, it's literally your job to deliver the package to the receiver. Now I know why my packages go missing. People like you just taking the job and not having a care in the world for the person's items...

#4. Posted:
JZX
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Sure,

Pish wrote Of course, Could I ask:

    Handle the package with care


I do, but unfortunately my company vans don't provide sufficient item security when in transit (when most damage happens)


Pish wrote
    Atleast knock before putting a notice through the door saying sorry we missed you


I do this sir.

Pish wrote
    Use the roads like everyone else, not a demented knob


Delivery drivers have a stigma for driving without care, but not all.

Pish wrote
    Give us attitude because you had to wait a minute whilst we got to the door


I don't get angry, but we are punished if we are late, thus delaying the rest of the other customers.

Pish wrote
    Dont take the job if you are scared of stairs


I'm not required to enter your property.

Pish wrote
    We took time off work for you to arrive at a certain time....deliver within that time


See above But also another question for you, would you be angry if we attempted to deliver 5 minutes earlier than your designated time slot?
#5. Posted:
JZX
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-Simplicity wrote
Sounds like this really isn't the job for you to be honest.

"If you live in a flat/apartment, don't always expect us to come up to the top floor for you.

If you live in a really awkward place, which makes it difficult for a large van to access or simply live in Narnia, please consider moving house."

Working for a mailing company, it's literally your job to deliver the package to the receiver. Now I know why my packages go missing. People like you just taking the job and not having a care in the world for the person's items...



I have never failed to deliver an item unless it's completely impossible to, but it's also the customers job to make sure I'm not running hours behind schedule, I can't deliver without communication/cooperation.

For example if you're not at the house at the time of the delivery, or don't respond to phone calls.

Newly built houses are also not instantly available on GPS, so it could be that phone calls will need to be made for further direction.


Last edited by JZX ; edited 1 time in total
#6. Posted:
Pish
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JZX wrote Sure,

Pish wrote Of course, Could I ask:

    Handle the package with care


I do, but unfortunately my company vans don't provide sufficient item security when in transit (when most damage happens)


Pish wrote
    Atleast knock before putting a notice through the door saying sorry we missed you


I do this sir.

Pish wrote
    Use the roads like everyone else, not a demented knob


Delivery drivers have a stigma for driving without care, but not all.

Pish wrote
    Give us attitude because you had to wait a minute whilst we got to the door


I don't get angry, but we are punished if we are late, thus delaying the rest of the other customers.

Pish wrote
    Dont take the job if you are scared of stairs


I'm not required to enter your property.

Pish wrote
    We took time off work for you to arrive at a certain time....deliver within that time


See above But also another question for you, would you be angry if we attempted to deliver 5 minutes earlier than your designated time slot?


Dont get me wrong, I appreciate the job you guys do. How else would I get my shit?
But as with all things in life, its a bit of give and take.
I personally have my number on the front on a plaque different to the colour of my house.
If I am expecting a delivery I leave both front and side gates unlocked so the guys can access easily as some packages aint easy to hold nevermind open something.

My hat is off to people in your line of work this time of year. as I know fine well if any of your points faced me, I would do my best to Jordan that package as close to the house as possible
#7. Posted:
Katsumi
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I'm on a time limit, so please hurry up. \

Delivering items is your job. If you're on a unreasonable time limit that's your employers problem and not a problem of the end customer. You can't assume that all customers must run to the door (fully clothed at that) once you come knocking.

Don't want to be rude, many good friends driver courier as well and they have similar complaints. However, that's really on the company and their inability to staff for a balance between capacity and service.

Then again it will never change so definitely a bitch to deal with
#8. Posted:
TheRealMark
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I ordered something recently and UPS said there was no answer when I was clearly waiting for them they didn't even try to deliver it.
#9. Posted:
Anhur
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TheRealMark wrote I ordered something recently and UPS said there was no answer when I was clearly waiting for them they didn't even try to deliver it.


UPS is garbage imo, at least with fedex you can put your phone number in the address and they'll call you when they're outside. Just had to deal with UPS.
#10. Posted:
BLVD
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USPS is straight trash, sent my package to another state when the package was shipped out from the state I was in.
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