Xbox OneXbox One Not Reading Discs
Posted:
Xbox OneXbox One Not Reading DiscsPosted:
Status: Offline
Joined: Oct 04, 20186Year Member
Posts: 35
Reputation Power: 16
| so i recently bought an Xbox One and i tried a few games and for some reason the games are not installing / reading the discs can someone answer why this is happening because i've tried everything like cleaning out the console, turning it on and off again and im having no luck. |
#2. Posted:
Status: Offline
Joined: Mar 10, 201410Year Member
Posts: 5,195
Reputation Power: 12850
Motto: 2009-2024, The Tech Game, Ltd.
Motto: 2009-2024, The Tech Game, Ltd.
Status: Offline
Joined: Mar 10, 201410Year Member
Posts: 5,195
Reputation Power: 12850
Motto: 2009-2024, The Tech Game, Ltd.
| Do they games say what they are? Or does it completely not read the disc? |
- 0useful
- 0not useful
#3. Posted:
Status: Offline
Joined: Oct 04, 20186Year Member
Posts: 35
Reputation Power: 16
|
it says
"sorry, we can't play this disc" "try an Xbox One game, a music CD, or a movie on blu-ray or dvd" |
- 0useful
- 0not useful
#4. Posted:
Status: Offline
Joined: Mar 10, 201410Year Member
Posts: 5,195
Reputation Power: 12850
Motto: 2009-2024, The Tech Game, Ltd.
Motto: 2009-2024, The Tech Game, Ltd.
Status: Offline
Joined: Mar 10, 201410Year Member
Posts: 5,195
Reputation Power: 12850
Motto: 2009-2024, The Tech Game, Ltd.
|
Press the Xbox button to open the guide.
Select System > Settings > Power & startup > Power mode & startup Select Power mode, and then select Energy saving. Perform a "hard power cycle" by holding down the Xbox button on the console for 10 seconds. Once the console has completely shut down, press the Xbox button on the console again to restart it. Try your disc again. Wait a few seconds to see if the console recognizes it. If the console can now read the disc, you can revert back to Instant-On power mode. |
- 0useful
- 0not useful
#5. Posted:
Status: Offline
Joined: Oct 04, 20186Year Member
Posts: 35
Reputation Power: 16
| okay ill try this and get back to you if it works |
- 0useful
- 0not useful
#6. Posted:
Status: Offline
Joined: Mar 10, 201410Year Member
Posts: 5,195
Reputation Power: 12850
Motto: 2009-2024, The Tech Game, Ltd.
Motto: 2009-2024, The Tech Game, Ltd.
Status: Offline
Joined: Mar 10, 201410Year Member
Posts: 5,195
Reputation Power: 12850
Motto: 2009-2024, The Tech Game, Ltd.
Mae wrote okay ill try this and get back to you if it works Alright i have other solutions if this doesn't work for you. |
- 0useful
- 0not useful
#7. Posted:
Status: Offline
Joined: Oct 04, 20186Year Member
Posts: 35
Reputation Power: 16
| okay so i tried what you said and the games are now downloading thank you |
- 0useful
- 0not useful
#8. Posted:
Status: Offline
Joined: Mar 10, 201410Year Member
Posts: 5,195
Reputation Power: 12850
Motto: 2009-2024, The Tech Game, Ltd.
Motto: 2009-2024, The Tech Game, Ltd.
Status: Offline
Joined: Mar 10, 201410Year Member
Posts: 5,195
Reputation Power: 12850
Motto: 2009-2024, The Tech Game, Ltd.
Mae wrote okay so i tried what you said and the games are now downloading thank you Alright if you have any other issues be sure to PM me. |
- 1useful
- 0not useful
#9. Posted:
Status: Offline
Joined: Oct 04, 20186Year Member
Posts: 35
Reputation Power: 16
| will do |
- 1useful
- 0not useful
#10. Posted:
Status: Offline
Joined: Mar 27, 201311Year Member
Posts: 4,444
Reputation Power: 176
Status: Offline
Joined: Mar 27, 201311Year Member
Posts: 4,444
Reputation Power: 176
| is it a pre owned console? if so they didnt do a good job testing the system, but from the looks of it you got the issue resolved , i had the issue with my ps4 which they both use blue ray so the fix was like anime said, might be a temp fix might be a perma fix but this can be caused by dirt blocking the lip of the drive bay |
- 0useful
- 0not useful
Users browsing this topic: None