New Xbox 360 update incompatible with some models, MS offering replacements

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Microsoft has confirmed that some Xbox 360 consoles weren't happy with a recent firmware update upcoming, The console manufacturer will replace consoles that have become unable to read retail game discs with a new Xbox 360 S with 250 GB hard drive.

"Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs," a Microsoft statement reads. "This issue manifests itself a as a unique 'disc unreadable' or 'disc unsupported' error on the screen and is unrelated to our recent public beta (alteration from original Eurogamer statement). We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console."

"Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs. This issue manifests itself as a unique 'disc unreadable' or 'disc unsupported' error on the screen and is unrelated to our recent public beta. We are also able to detect this issue over Xbox LIVE and are proactively reaching out to customers that may be impacted to replace their console. Any Xbox 360 owners receiving this error are encouraged to contact us at www.xbox.com/support/contact so we can verify if the console has been impacted."

http://www.joystiq.com/2011/05/18/new-xbox-360-update-incompatible-with-some-models-ms-offering-r/#

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"New Xbox 360 update incompatible with some models, MS offering replacements" :: Login/Create an Account :: 39 comments

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BlackTiger321Posted:

xIVIcMuFFiiNx
HTM_FEAR 1st comment and **** YOU MICROSOFT

Nobody gives a **** about the first comment, go back to **** sony to have the network go down again if you don't like Microsoft.

yea plus 1st comment is on last page....
but r they banning 11th prestigers?

SlyestcatPosted:

Has the update come out yet? I haven't even needed to download an update.

NaturallyHatedPosted:

HTM_FEAR 1st comment and **** YOU MICROSOFT

Nobody gives a **** about the first comment, go back to shit sony to have the network go down again if you don't like Microsoft.

GroovyPosted:

TheRealMaazda Anyone know if the old 60 GB Pro Model Qualifies?
I have that and mine doesn't work, then again, my xbox is screwed

TheRealMaazdaPosted:

Anyone know if the old 60 GB Pro Model Qualifies?

AC-130Posted:

Go to Ebay,
Buy console made before 2008
Call Microsoft
Profit
#Winning

ZBrushPosted:

Well I can already see that allot of people will be exploiting this as soon as the update is released.

GroovyPosted:

I'm so happy, I have a 60g old xbox And it doesn't read my games! :D free 250g new xbox! Woo

HTM_FEARPosted:

1st comment and **** YOU MICROSOFT