Microsoft: Errors made in real-world currency on Xbox 360 beta

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Some Xbox 360 owners who are participating in the current beta for the new dashboard update got a rude awakening this week. They discovered that prices for Xbox 360 games under the new real-world currency model had actually gone up compared to the prices they paid under the Microsoft Points system.

However, the new Xbox 360 dashboard is still in its beta test period and, as with all betas, there are issues that will creep up. In this case, the company has confirmed that the conversions rates from Microsoft Points to real-world currency in some parts of the world are in error in the current beta test.

Joystiq got a statement from Microsoft, which said:

"We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing. We'll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members."

Microsoft's statement added that the company will continue to make "corrections and adjustments" to the Xbox 360 dashboard during the beta period before the update goes live to all owners of the console sometime later this year.

Posted:
Related Forum: Xbox Forum

Source: http://www.neowin.net/news/microsoft-errors-made-in-real-world-currency-on-xbox-360-beta

Comments

"Microsoft: Errors made in real-world currency on Xbox 360 beta" :: Login/Create an Account :: 86 comments

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neboPosted:

MinecraftMapDownload I lost my 1600 points and only got $8 for my Microsoft account


Ahh, that sucks dude

MinecraftMapDownloadPosted:

I lost my 1600 points and only got $8 for my Microsoft account

-ExtremeRage-Posted:

Establish For me, items on Xbox Live are actually cheaper now with the beta.


Same here.

DubleJayJPosted:

Pinkie I look foward to the new dash.. looks good to me


You do realize the dashboard is the same **** thing as before, right? Except, instead of light green on the menus it's not dark.

EstablishPosted:

For me, items on Xbox Live are actually cheaper now with the beta.

bigchukkaPosted:

The only thing that's noticeable with the new update is my friends list is shiny.

This whole currency error is annoying. It happend to me as well.

AlbericiPosted:

Pinkie I look foward to the new dash.. looks good to me


ive seen this dash in pix before so idk if this will be the official one.

PlusnetPosted:

Pinkie I look foward to the new dash.. looks good to me


New dash is going to ruin it even more.

PlusnetPosted:

TwoTopKing Ikr, 9 to change your GT. 12 for COD dlc?


That's so dumb for them to do.

0dinPosted:

Word on the streets is when the update goes live to the public its suppose to mirror the Xbox One dashboard look (Obviously its not gonna look the exact same with all the capabilities the Xbox One has over the Xbox 360) but will sort of resemble it.