Microsoft: Errors made in real-world currency on Xbox 360 beta

4.6
Some Xbox 360 owners who are participating in the current beta for the new dashboard update got a rude awakening this week. They discovered that prices for Xbox 360 games under the new real-world currency model had actually gone up compared to the prices they paid under the Microsoft Points system.

However, the new Xbox 360 dashboard is still in its beta test period and, as with all betas, there are issues that will creep up. In this case, the company has confirmed that the conversions rates from Microsoft Points to real-world currency in some parts of the world are in error in the current beta test.

Joystiq got a statement from Microsoft, which said:

"We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing. We'll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members."

Microsoft's statement added that the company will continue to make "corrections and adjustments" to the Xbox 360 dashboard during the beta period before the update goes live to all owners of the console sometime later this year.

Posted:
Related Forum: Xbox Forum

Source: http://www.neowin.net/news/microsoft-errors-made-in-real-world-currency-on-xbox-360-beta

Comments

"Microsoft: Errors made in real-world currency on Xbox 360 beta" :: Login/Create an Account :: 86 comments

If you would like to post a comment please signin to your account or register for an account.

MonokumaPosted:

I'm glad they are reimbursing the money lost because of this stupid error

TwoTopKingPosted:

Ikr, 9 to change your GT. 12 for COD dlc?

AirlessPosted:

I knew it, it would suck if they kept it

Campbell69Posted:

you guys have to remember this is a beta a lot of things can go wrong

CayPosted:

Pinkie I look foward to the new dash.. looks good to me


Thats not even the new dash, that picture has been featured on so many articles on TTG, I don't even think that dash is a public release and I don't expect it to be any time soon. Just read up on things before you make blatant comments like that. Has nothing to do with the News Article AT ALL.

OT: If I knew that there would be a price change and MSP -> RWC (real world currency) change I would've never applied for the beta. It will happen eventually I do understand that, but I would love to hold on to the MSP thing as long as I could, I think it's way more convenient than having to use a Debit/Credit card if some people don't have access to them. Unless there are prepaid currency cards then there's no harm done.

JamesPosted:

I look foward to the new dash.. looks good to me