Update: Xbox Live issues, Microsoft Investigating

4.6

Some folks are reporting that Xbox Live is having connection issues at present, and Microsoft has confirmed users may experience difficulties with connectivity. It said it is aware of an issue with signing in and connecting to XBL and are “hard at work to get you back online as soon as possible.” Currently the Xbox Live status page lists a Service Alert but with no details.

Users are reporting issues with starting games, Signing in, Buying content and issues with some apps.

Are you affected by the current issues with Live?

UPDATE: Xbox Status page now lists an issue with the LIVE network.

XBOX LIVE Service
Users may experience difficulties with the following services:
Signing in to Xbox LIVE
Affecting the following LIVE Platforms:
Games for Windows LIVE
Windows 8
Windows Phone
Xbox 360 Console
Xbox.com

7/23/2013 12:01:05 PM PDT:
Oh no! Some of our members are experiencing a bit of difficulty when they try and sign in to their Xbox LIVE accounts. We’ve got your backs! We’ve got our teams on point and we're working toward a fix as quickly as possible. Thanks so much for your patience! We’ll have another update for you in 30 minutes!

UPDATE:2

XBOX LIVE Service
Users may experience difficulties with the following services:
Posting or viewing entries in the LIVE forums
Affecting the following LIVE Platforms:
Xbox.com

7/23/2013 2:15:04 PM PDT:
If you are unable to use the search function in the forums, please know that we’re hard at work on this issue. We appreciate your patience! As always, we’ll keep you updated right here every half-hour.

XBOX LIVE Service
Users may experience difficulties with the following services:
Unable to access video or music content on the Xbox console.
Affecting the following LIVE Platforms:
Xbox 360 Console

XBOX LIVE Service
Users may experience difficulties with the following services:
Posting or viewing entries in the LIVE forums
Affecting the following LIVE Platforms:
Xbox.com

//////////

UPDATE 3: LIVE status page no longer lists any issues.

Posted: Jul 23, 2013 12:04 pm
Related Forum: Xbox Forum

Comments

ethan719Posted: Tue. Jul 23, 2013

Leap This is so stupid. Why is xbox all of a sudden having problems???

i believe its because they're busy with the xbox one and they cant manage to keep them balanced

AsainBoySwaggerPosted: Tue. Jul 23, 2013

i can't buy anything :(

DeadMousePosted: Tue. Jul 23, 2013

VisionaryMGMT I was. It kept telling me to confirm my email and pass, I would, then it would be forever loading and give me ERROR CODE 807B01F7. After signing in and out a million times I bypassed it. That would be my advice.

I have the same issue!

LeapPosted: Tue. Jul 23, 2013

This is so stupid. Why is xbox all of a sudden having problems???

AFrogAteMePosted: Tue. Jul 23, 2013

Origamo Some of my games keep freezing when I try to go online, but i'm not sure if this part of the problem.

Yeah I had the same problem. I just waited for a bit and it was fine.

Merky_HDPosted: Tue. Jul 23, 2013

i just downloaded the update, i went to play bo2. it comes up with a f*** tonne of errors. says i have to re download all my dlc packs. all camos, and everything and it freezes when i go to play bo2 and it took me like 5 mins to get to the multiplayer screen

YurPosted: Tue. Jul 23, 2013

whiiist Yes im having problems downloading/browsing the store on xbl.

Me too, pretty annoying :P

OrigamoPosted: Tue. Jul 23, 2013

Some of my games keep freezing when I try to go online, but i'm not sure if this part of the problem.

DeziiiPosted: Tue. Jul 23, 2013

ZENU96 i hope this gets fixed soon we're supposedly paying for a good service, yeah right.

How is their service not good because of this one time they are having troubles with connection?

OT: I haven't been on xbox in a couple weeks, was about to get on today for a change but I think i will wait a while

xPremiumPosted: Tue. Jul 23, 2013

Yes im having problems downloading/browsing the store on xbl.

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