Update: Xbox Live issues, Microsoft Investigating

4.6
Some folks are reporting that Xbox Live is having connection issues at present, and Microsoft has confirmed users may experience difficulties with connectivity. It said it is aware of an issue with signing in and connecting to XBL and are “hard at work to get you back online as soon as possible.” Currently the Xbox Live status page lists a Service Alert but with no details.

Users are reporting issues with starting games, Signing in, Buying content and issues with some apps.

Are you affected by the current issues with Live?

UPDATE: Xbox Status page now lists an issue with the LIVE network.

XBOX LIVE Service
Users may experience difficulties with the following services:
Signing in to Xbox LIVE
Affecting the following LIVE Platforms:
Games for Windows LIVE
Windows 8
Windows Phone
Xbox 360 Console
Xbox.com

7/23/2013 12:01:05 PM PDT:
Oh no! Some of our members are experiencing a bit of difficulty when they try and sign in to their Xbox LIVE accounts. We’ve got your backs! We’ve got our teams on point and we're working toward a fix as quickly as possible. Thanks so much for your patience! We’ll have another update for you in 30 minutes!

UPDATE:2

XBOX LIVE Service
Users may experience difficulties with the following services:
Posting or viewing entries in the LIVE forums
Affecting the following LIVE Platforms:
Xbox.com

7/23/2013 2:15:04 PM PDT:
If you are unable to use the search function in the forums, please know that we’re hard at work on this issue. We appreciate your patience! As always, we’ll keep you updated right here every half-hour.

XBOX LIVE Service
Users may experience difficulties with the following services:
Unable to access video or music content on the Xbox console.
Affecting the following LIVE Platforms:
Xbox 360 Console

XBOX LIVE Service
Users may experience difficulties with the following services:
Posting or viewing entries in the LIVE forums
Affecting the following LIVE Platforms:
Xbox.com

//////////

UPDATE 3: LIVE status page no longer lists any issues.

Posted:
Related Forum: Xbox Forum

Comments

"Update: Xbox Live issues, Microsoft Investigating" :: Login/Create an Account :: 176 comments

If you would like to post a comment please signin to your account or register for an account.

HD_ResPosted:

ODST
snipen108
Xbox_One This is the second time this has happened to microsoft the past month. they need to get there stuff together.[/quotets better then sony's crappy

Xbox_One This is the second time this has happened to microsoft the past month. they need to get there stuff together.


Its better than sony's down for a while due to hackers


That's in the past. Let it go man. At least users were reimbursed on PS for their time down. Xbox, being that we pay money for their service, shouldn't have these kinds of problems with people not being able to use the service they pay for in addition to not getting reimbursed for their money being spent.
Oh wow, you were off of Xbox Live for a little while so you want something from microsoft. They have millions of users going online all at once and they only have 1,500 servers. They said they're working on the issue what more do you want from them?

WipPosted:

iKurizma im having a Issue when i go on bo2 it frezzes right before im about to hit xbox live and hulu and vudu isnt working


I'm having the same problem

MedionPosted:

No issues for me.

MazurPosted:

Every time I try to connect to XBL it says my password is incorrect and then freezes :/

IndianBoymodzPosted:

The only issuse I was having was downloading stuff

mushedbrainsPosted:

Every **** game I go on freezes when loading, non eofmmynfriends are having problems and was there an xbox live update because I've not had it if there is

-HumblePosted:

My xbox keeps freezing :(

ODSTPosted:

snipen108
Xbox_One This is the second time this has happened to microsoft the past month. they need to get there stuff together.[/quotets better then sony's crappy

Xbox_One This is the second time this has happened to microsoft the past month. they need to get there stuff together.


Its better than sony's down for a while due to hackers


That's in the past. Let it go man. At least users were reimbursed on PS for their time down. Xbox, being that we pay money for their service, shouldn't have these kinds of problems with people not being able to use the service they pay for in addition to not getting reimbursed for their money being spent.

ODSTPosted:

HUSSIEN323 Well it lets me sign in..but ..when a game loads up..it freeze's
and i cant dashboard..
it all happened once i did the update. from xbl


I freeze when i sign in usually. If i happen to get past the sign in, then I freeze when starting any game.

HUSSIEN323Posted:

Well it lets me sign in..but ..when a game loads up..it freeze's
and i cant dashboard..
it all happened once i did the update. from xbl