Xbox One units shipped early are blocked from Xbox Live

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Microsoft has said that gamers who have received Xbox One consoles prematurely will not be able to connect to Xbox Live.

The platform holder issued a statement over the weekend after a 'systems error' within US retailer Target (as reported on Engadget) saw an unconfirmed number of Xbox One units mistakenly ship to pre-order customers.

"Due to a retail partner's system issue, a very small number of Xbox One consoles were shipped to consumers before the 11/22 street date," said Microsoft's Larry Hryb, aka Major Nelson.

"We're pleased to see the initial response to Xbox One has been so positive, but given we are still putting the finishing touches on our games, UI and online services, as well as confidential partner and media agreements, these consoles units will be restricted from connecting to Xbox Live until closer to our launch date," he went on to confirm.

Crucially, Microsoft has previously said that a day one system firmware update will be required to use the console. Although not confirmed, the inability to connect to Xbox Live could prevent the update and render prematurely shipped Xbox One units unusable for the time being.

Microsoft has worked swiftly to remove and block online posts showing and detailing aspects of the Xbox One's user interface and online store. Posts from one user, going by the online alias of Moonlight Swami, have been removed from YouTube, and an Ebay auction for another Xbox One was taken down before completion.

Moonlight Swami confirmed that the aforementioned day-one system update, which they managed to instal before their Xbox One was banned from Live, weighs in at around 500MB.

Microsoft has said the console ban will not be permanent, and that the user will get full use of the Xbox One "closer to launch".

Microsoft is preparing for an Xbox One release date of November 22 in 13 markets. The Xbox One price has been set at £430 / €500 / $500.

Posted:
Related Forum: Xbox Forum

Source: http://www.computerandvideogames.com/437421/xbox-one-units-shipped-early-are-blocked-from-xbox-live/

Comments

"Xbox One units shipped early are blocked from Xbox Live" :: Login/Create an Account :: 53 comments

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-JoshuaPosted:

I find it good that Microsoft have decided not to console ban them if they had I think they would receive a lot if hate

MikuPosted:

I'm glad that they are not prenamently banning consoles if someone gets it early, If they did that would be pathetic 430GBP down the drain lol

Evo8Posted:

VANAGON If I got it early and they banned me permanently I'd sue target, thankfully they made the right decision to make it so that it isnt permanent.


Well you know you shouldn't go online anyways so that lawsuit wouldn't go over so well.

VANAGONPosted:

If I got it early and they banned me permanently I'd sue target, thankfully they made the right decision to make it so that it isnt permanent.

-CPPosted:

That is a good thing to do.

GaryPosted:

'Microsoft has said the console ban will not be permanent, and that the user will get full use of the Xbox One "closer to launch"."
good i hope that is true because i feel bad for the guy that got it early and got banned.

DreamsPosted:

block xbox live aka ban people that got it early

MultiKillsHDPosted:

You can't really blame them for doing this, they want everyone to have a fair experience, not just someone on Forza 5 at max level within a week of launch.

MSXPosted:

Want my day one edition now :)

CaszechPosted:

It good that their consoles aren't banned forever.