Microsoft acknowledges Xbox One online issues

4.7
Microsoft has responded to customer reports that online services for the Xbox One have experienced periodic outages.

Following the console's launch in Australia and Europe, Xbox One online services, including the official Xbox website, have experienced intermittent connection issues.

Microsoft has acknowledged the problems, and while online services are now restored the company assures users that it is investigating the cause of the problem.

"Microsoft can confirm that all online services have been restored. We are investigating the root cause of the disruption and will continue to keep customers updated as information becomes available," a Microsoft representative told Games Industry.

November 22 marks the launch date for Xbox One in Europe, Australia and North America. An Australian retailer has warned customers that stock of the console is rapidly depleting leading up to Christmas.

Meanwhile, Microsoft corporate VP Phil Harrison has acknowledged that the company will face challenges meeting demand in the period before Christmas.

Posted:
Related Forum: Xbox Forum

Source: http://www.computerandvideogames.com/439681/microsoft-acknowledges-xbox-one-online-issues/

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"Microsoft acknowledges Xbox One online issues" :: Login/Create an Account :: 72 comments

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AnkokuPosted:

I don't have any issues at all running 100% perfectly.

GossipPosted:

I didn't have any online issues whatsoever.

KatsumiPosted:

Lia
FibreOp
KAQ
MrUnDFind
DesertStorm1105
Touchable
KarmaRambo
Kicka
0x539
Kicka
HDITeRRoRiZeI
Belial
ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.

Because a bricked and useless console is worse than temporarily not being able to connect online b/c of flooding. Big difference. Give it a couple hours, if that, and everyone should connect fine.


@ODST
'yet Xbone can't even connect to online and nobody cares'
firstly, PS4 had an even worse problem with the outage, where as Xbox didn't actually cut out full as the servers could hold up, but were struggling at some points, therefore PS4 is a lot worse. They obviously don't have the Server power compared to XB1

I would have to agree fanboys like you are weird, you don't even read the articles or details if that comment is what you really think. Do research before opening your mouth.


Actually youre wrong. only 0.4% of people with ps4 had a bricked console.. do you know how many people that is? not many.. and again youre wrong, psn was never fully down, i had friends signed in and playing while it was "down", and in 2 HOURS it was FULLY working, no problems the rest of the day.

you xbox one fan **** need to stop being so butthurt


And where did you get those statistics? Your fantasy? And you're a joke, you don't have any friends.


Research you *******.. Or better yet just look at playstation news on the home page.. And yes i know i have no friends, because youre butthurt that xbox blows cuck


I personally think you're all being stupid. And need to grow up. Especially when you're attacking eachother over the Internet.
Do you really believe that they would give the actual number? There is NO way that they could of got that figure in less than a month of launch, nevermind less than a week...


Guys guys guys... its friday.. relaxxxx

i was able to connect when i got home no problems at all


Just come on to check the news and all these kids are fighting over 2 consoles :') ok then ?


@HDITeRRoRiZeI
Ya think? Microsoft is a bigger company and can pay for more servers and can also pay people off to release content faster. I prefer Sony as they care about consumers unlike Microsoft. Think what you want. Its the Internet.


Both Microsoft and Sony care about their consumers and both next gen consoles have a fair share of problems. Stop complaining.


Pretty much this. They are both businesses looking to make a profit.. both of them 'care' about their consumers in a sense seeming that it is them who buy the product. Both consoles are bound to have issues initially but will likely be fixed generally quickly.

DissPosted:

FibreOp
KAQ
MrUnDFind
DesertStorm1105
Touchable
KarmaRambo
Kicka
0x539
Kicka
HDITeRRoRiZeI
Belial
ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.

Because a bricked and useless console is worse than temporarily not being able to connect online b/c of flooding. Big difference. Give it a couple hours, if that, and everyone should connect fine.


@ODST
'yet Xbone can't even connect to online and nobody cares'
firstly, PS4 had an even worse problem with the outage, where as Xbox didn't actually cut out full as the servers could hold up, but were struggling at some points, therefore PS4 is a lot worse. They obviously don't have the Server power compared to XB1

I would have to agree fanboys like you are weird, you don't even read the articles or details if that comment is what you really think. Do research before opening your mouth.


Actually youre wrong. only 0.4% of people with ps4 had a bricked console.. do you know how many people that is? not many.. and again youre wrong, psn was never fully down, i had friends signed in and playing while it was "down", and in 2 HOURS it was FULLY working, no problems the rest of the day.

you xbox one fan **** need to stop being so butthurt


And where did you get those statistics? Your fantasy? And you're a joke, you don't have any friends.


Research you *******.. Or better yet just look at playstation news on the home page.. And yes i know i have no friends, because youre butthurt that xbox blows cuck


I personally think you're all being stupid. And need to grow up. Especially when you're attacking eachother over the Internet.
Do you really believe that they would give the actual number? There is NO way that they could of got that figure in less than a month of launch, nevermind less than a week...


Guys guys guys... its friday.. relaxxxx

i was able to connect when i got home no problems at all


Just come on to check the news and all these kids are fighting over 2 consoles :') ok then ?


@HDITeRRoRiZeI
Ya think? Microsoft is a bigger company and can pay for more servers and can also pay people off to release content faster. I prefer Sony as they care about consumers unlike Microsoft. Think what you want. Its the Internet.


Both Microsoft and Sony care about their consumers and both next gen consoles have a fair share of problems. Stop complaining.

OhmPosted:

Problems like this are a natural occurrence when it comes to new consoles.

BRSPosted:

ZENU96 I'm definitely going to wait a couple months until all of these problems are fixed. and to see how good the xbox really is.


Holy crap getting flashblacks to when my 360 starting to eat my discs and destroying them with a whirring noise.

DreamsPosted:

no problem atleast they wont get hacked :)

BRSPosted:

Gonna be issues but none of the reviewers got broken consoles so that's one small good sign.

FibrilPosted:

KAQ
MrUnDFind
DesertStorm1105
Touchable
KarmaRambo
Kicka
0x539
Kicka
HDITeRRoRiZeI
Belial
ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.

Because a bricked and useless console is worse than temporarily not being able to connect online b/c of flooding. Big difference. Give it a couple hours, if that, and everyone should connect fine.


@ODST
'yet Xbone can't even connect to online and nobody cares'
firstly, PS4 had an even worse problem with the outage, where as Xbox didn't actually cut out full as the servers could hold up, but were struggling at some points, therefore PS4 is a lot worse. They obviously don't have the Server power compared to XB1

I would have to agree fanboys like you are weird, you don't even read the articles or details if that comment is what you really think. Do research before opening your mouth.


Actually youre wrong. only 0.4% of people with ps4 had a bricked console.. do you know how many people that is? not many.. and again youre wrong, psn was never fully down, i had friends signed in and playing while it was "down", and in 2 HOURS it was FULLY working, no problems the rest of the day.

you xbox one fan **** need to stop being so butthurt


And where did you get those statistics? Your fantasy? And you're a joke, you don't have any friends.


Research you *******.. Or better yet just look at playstation news on the home page.. And yes i know i have no friends, because youre butthurt that xbox blows cuck


I personally think you're all being stupid. And need to grow up. Especially when you're attacking eachother over the Internet.
Do you really believe that they would give the actual number? There is NO way that they could of got that figure in less than a month of launch, nevermind less than a week...


Guys guys guys... its friday.. relaxxxx

i was able to connect when i got home no problems at all


Just come on to check the news and all these kids are fighting over 2 consoles :') ok then ?


@HDITeRRoRiZeI
Ya think? Microsoft is a bigger company and can pay for more servers and can also pay people off to release content faster. I prefer Sony as they care about consumers unlike Microsoft. Think what you want. Its the Internet.

MrUnDFindPosted:

DesertStorm1105
Touchable
KarmaRambo
Kicka
0x539
Kicka
HDITeRRoRiZeI
Belial
ODST I'm still so confused as to how the "PS4 sucks" because of it's launch problems yet Xbone can't even connect to online and nobody cares. Fanboys are weird.

Because a bricked and useless console is worse than temporarily not being able to connect online b/c of flooding. Big difference. Give it a couple hours, if that, and everyone should connect fine.


@ODST
'yet Xbone can't even connect to online and nobody cares'
firstly, PS4 had an even worse problem with the outage, where as Xbox didn't actually cut out full as the servers could hold up, but were struggling at some points, therefore PS4 is a lot worse. They obviously don't have the Server power compared to XB1

I would have to agree fanboys like you are weird, you don't even read the articles or details if that comment is what you really think. Do research before opening your mouth.


Actually youre wrong. only 0.4% of people with ps4 had a bricked console.. do you know how many people that is? not many.. and again youre wrong, psn was never fully down, i had friends signed in and playing while it was "down", and in 2 HOURS it was FULLY working, no problems the rest of the day.

you xbox one fan **** need to stop being so butthurt


And where did you get those statistics? Your fantasy? And you're a joke, you don't have any friends.


Research you *******.. Or better yet just look at playstation news on the home page.. And yes i know i have no friends, because youre butthurt that xbox blows cuck


I personally think you're all being stupid. And need to grow up. Especially when you're attacking eachother over the Internet.
Do you really believe that they would give the actual number? There is NO way that they could of got that figure in less than a month of launch, nevermind less than a week...


Guys guys guys... its friday.. relaxxxx

i was able to connect when i got home no problems at all


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