Xbox One: free game for those affected by hardware issues

4.5
Microsoft will give a free digital game to those whose Xbox One has gone on the blink,, allowing them to get some gaming in even without a functioning optical drive.

The news comes via an email from a Microsoft support representative published by Polygon.

“While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios,” the representative said.

Xbox One digital launch titles include Zoo Tycoon, Powerstar Golf, and Kinect Sports Rivals.

Microsoft has confirmed that a very small number of Xbox One units are experiencing hardware problems related to the optical drive, and promised to “take care” of those affected.

Posted:
Related Forum: Xbox Forum

Source: http://www.vg247.com/2013/11/26/xbox-one-free-game-for-those-affected-by-hardware-issues/

Comments

"Xbox One: free game for those affected by hardware issues" :: Login/Create an Account :: 94 comments

If you would like to post a comment please signin to your account or register for an account.

-PigPosted:

Nice to see them know that problems have been going on.

TendPosted:

How nice of microsoft to do this. I wish they would have offered something like this when the 360 came out I had to keep sending mine back due to the red rings issue.

TomorrowLandPosted:

After Sony see this they will probably start doing the exact same thing...

HOFPosted:

If i had the money to buy one i wish my disktray was broke so i could get a free game :)

Donald_TrumpPosted:

Honey-Badger Couldn't you just call them and tell them that your console has a problem and then get free games?
No, you send your xbox in and if they detect a problem they will send you a code for the game.

CanidaePosted:

At least theyre working on the consoles as well as keeping the customers "happy".

MikuPosted:

This happened to my friend, Apparently his xbox started smoking.

C00KIEZZZPosted:

atleast they are helping people with the issue correct me if im wrong but as far as i know playstation ent doin anythin about their faulty consoles

DyphatePosted:

Couldn't you just call them and tell them that your console has a problem and then get free games?

-InsanelyAwesome-Posted:

InsanePanda
-InsanelyAwesome- Good move by Microsoft giving Xbox One users with a faulty system a free game.


Waita sum up the article derp derp.


Please only quote me when you can 1. speak English, and 2. grow up a bit. Thank you.