Xbox One: free game for those affected by hardware issues

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Microsoft will give a free digital game to those whose Xbox One has gone on the blink,, allowing them to get some gaming in even without a functioning optical drive.

The news comes via an email from a Microsoft support representative published by Polygon.

“While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios,” the representative said.

Xbox One digital launch titles include Zoo Tycoon, Powerstar Golf, and Kinect Sports Rivals.

Microsoft has confirmed that a very small number of Xbox One units are experiencing hardware problems related to the optical drive, and promised to “take care” of those affected.

Posted:
Related Forum: Xbox Forum

Source: http://www.vg247.com/2013/11/26/xbox-one-free-game-for-those-affected-by-hardware-issues/

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"Xbox One: free game for those affected by hardware issues" :: Login/Create an Account :: 94 comments

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FinancialChadPosted:

Sucks to have a hardware issue, but think about it; a replacement console and a free game? Doesn't sound bad.

CFLPosted:

It would suck t have some sort of hardware issue, although it is good their making it up to the people with some issues, although their isn't a lot of game choices at the moment.

pyroboy926Posted:

xx502xxmodz Y'all need to stop hating on microsoft for giving them an option between those 3 games. They don't have to do this for the people who's xbox one is operating incorrectly, but they want to. Don't think of them as stingy, because there are acting kind enough to be giving them the option of those 3 games! +1 Microsoft

They said those 3 games in an example. Ryse: Son of Rome, Forza Motorsport 5 and Dead Rising 3 are all produced by Microsoft as well.

11BalePosted:

my buddy just had it happen to him....the titles offered also include ryse, forza 5 and dead rising. He chose forza 5

CAFireFighterPosted:

Y'all need to stop hating on microsoft for giving them an option between those 3 games. They don't have to do this for the people who's xbox one is operating incorrectly, but they want to. Don't think of them as stingy, because there are acting kind enough to be giving them the option of those 3 games! +1 Microsoft

xxxvrEverPosted:

That would suck to come home with a broken Xbox

DJMarkyMarkPosted:

This is pretty nice of them but it would be really cool if they were allowed to choose any game on the marketplace.

AlmightyHelixPosted:

I would much rather get something like Ryse.

VexaPosted:

Forks
Ugg This is why I love Microsoft.

They reward people by giving them a game for their mistake.


Yea but it's one of the less popular launch titles. I doubt anyone would "stay in the game" playing Powerstar Golf...


haha that use of quotes man XD

AnyPosted:

Nice. People will probably be selling these on ebay for cheap.


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