A status update on the official Xbox website warns that the "purchase and content usage" service is currently "limited" on both Xbox One and Xbox 360.
Microsoft posted a further message on the page late on Tuesday night, assuring gamers that it is trying to fix the problem.
The statement reads: "Hi Xbox members, are you having difficulties trying to get the new China Rising map pack for Battlefield 4? We are currently working with our partner to get this issue resolved. Thanks for all your patience while we work. We'll update you when work is complete."
Reports also suggest that those who are able to download the China Rising pack are suffering a new slate of game-breaking technical glitches.
Following a troubled launch that prompted a good-will double XP event, new issues with the China Rising DLC have been widespread enough for EA to publish a post specifically addressing the most common problems players are encountering.
PC players being kicked from China Rising servers will have to wait for Dice to issue a fix. "DICE have identified the issue and is implementing a solution to the problem. This fix will take some time to be fully completed, but players should be noticing normal gameplay behavior soon," said EA.
And for Xbox 360 players who are completely unable to join China Rising games, EA said: "We're investigating this issue and will provide updates as quickly as possible."
The Battlefield 4 China Rising DLC launched on all platforms for Battlefield Premium members on Tuesday. Premium subscribers will receive exclusive access to the content for two weeks before it's released to the general public on December 17. China Rising was also offered as a Battlefield 4 pre-order bonus.
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Source: http://www.computerandvideogames.com/441273/xbox-owners-having-trouble-downloading-battlefield-4-dlc/
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