A PSN user got his account hacked and lost $600, and Sony won't refund
Reddit user Kadjar claims that his account was hacked. The hacker then used the user’s credit card to make about $600 in purchases from the PlayStation Store. Another thing the hacker did was to deactivate Kadjar’s PS4 from the account.
Kadjar naturally followed through with Sony’s customer support and a few interesting proceedings took place afterwards. According to Kadjar, Sony promised to investigate the incident but said that even if they were to refund him anything, it would be a maximum of $150, which is the maximum amount a person can have in their PSN wallet at any one time.
Additionally, Kadjar was advised that if he were to speak to his credit card company and request a chargeback, he would have his PSN account banned, losing all his purchases, trophies, etc… Which is something Sony has been known to do, according to a few reports on its forums.
Further complicating the matter is that because the hacker deactivated Kadjar’s PS4 and activated theirs instead, he will have to wait six months before he can reactivate his PSN account on his own PS4. The reason being Sony’s policy, which limits the number of times you can deactivate your account from a console to once every six months.
Kadjar has received lots of messages from other users offering to replace the games he would lose. The latest update he posted points towards another Sony representative looking into the matter.
It’s worth noting that we cannot confirm whether or not a hack did indeed take place, but as Kotaku notes, this is probably a good time to remind everyone that Sony, unlike Steam and Xbox Live, does not offer a two-factor authentication system.
Posted:
Related Forum: PlayStation Forum
Source: http://www.vg247.com/2015/03/13/a-psn-user-got-his-account-hacked-and-lost-600-and-sony-cant-refund-him/
Related Articles
Comments
21Posted:
XxJordan123xX thats why u buy shit made in the usa and not shitty products from china where all they sell is chicken and fries and dont even know english
Ah racism. The stupidity in this post is simply unbelievable.
On topic- If this is true, pretty pathetic on Sony's part IMHO.
XxJordan123xXPosted:
thats why u buy shit made in the usa and not shitty products from china where all they sell is chicken and fries and dont even know english
OhDiegoCostaPosted:
NBC It really sucks that Ps4 is clearly the better console in this generation. They don't seem to care about anyone but themselves. Xbox however has really stepped their game up, but the One is just inferior. My opinion is also quite unbiased, because I own both Xbox and Playstation.
If the fault came courtesy of the user, Sony took the correct stance. I agreee the PS4 is better and that Sony can be incompetent but I don't think this necessarily tarnishes them.
NBCPosted:
It really sucks that Ps4 is clearly the better console in this generation. They don't seem to care about anyone but themselves. Xbox however has really stepped their game up, but the One is just inferior. My opinion is also quite unbiased, because I own both Xbox and Playstation.
Latest Downloads
- 01. Silent Hill 2 Remake: SaveGame (ending "Leaving")(0)
- 02. Silent Hill 2 Remake: SaveGame (Step-by-step saves, no deaths, three endings)(0)
- 03. Euro Truck Simulator 2: SaveGame (6.16% Roads, All DLC) [1.51.1.1s](0)
- 04. My Summer Car: SaveGame (Quest: Failed Drift)(0)
- 05. SnowRunner: SaveGame (all trucks are open) [32.1](3)
- 06. [PS4/EU] Hatsune Miku: Project DIVA Future Tone 100% Trophy Save(6)
- 07. Silent Hill 2 Remake: SaveGame (Motel Jacks, NG+)(1)
- 08. Phasmophobia: SaveGame (XX-2000, $594,965,799, 3 apocalypse skulls + bonus)(3)
- 09. Satisfactory: SaveGame (Observation deck)(1)
- 10. [EU] Sniper Elite 5 - Best Of The Best (CUSA16075)(9)
- 11. Voices Of The Void: SaveGame (All improvements for work + 7 days passed) [0.8.0](1)
- 12. Silent Hill 2 Remake: SaveGame (NG+, ending "Maria")(2)
- 13. Five Nights at Freddy's- Security Breach Save(9)
- 14. Commandos 2 - HD Remaster: SaveGame (All missions are open)(0)
- 15. Black Myth: Wukong - SaveGame (100%, NG++)(6)
Latest Tutorials
- 01. PS3 HEN - Audio via a USB headset.(331)
- 02. Stumble Guys | Social Butterfly Achievement(203)
- 03. Last Days of Lazarus Achievement Walkthrough (Xbox/PS)(1,464)
- 04. EDENGATE: The Edge of Life - 100% Trophy/Achievement Guide(1,827)
- 05. Sherlock Holmes Chapter One | Walkthrough | No Commentary(1,469)
- 06. Morbid: The Seven Acolytes | Full Game Walkthrough(2,452)
- 07. Adam Wolfe | Full Game Walkthrough | No Commentary(1,591)
- 08. ALFRED HITCHCOCK: VERTIGO - 100% Walkthrough(1,911)
- 09. SHERLOCK HOLMES THE AWAKENED | Walkthrough | No Commentary(1,347)
- 10. Space Roguelike Adventure | Guide - Cheat Code!(1,542)
- 11. DETECTIVE Stella Porta Case | Trophy & Achievement Guide(1,198)
- 12. Tunic 100% Platinum Walkthrough | Trophy & Achievement Guide(1,833)
- 13. Outbreak: The Nightmare Chronicles Achievement Walkthrough(1,469)
- 14. Full Void 100% - Trophy & Achievement Guide(1,448)
- 15. Outbreak: Lost Hope #Xbox Achievement Walkthrough(2,293)
"A PSN user got his account hacked and lost $600, and Sony won't refund" :: Login/Create an Account :: 99 comments