Microsoft updates complaint feature on Xbox Live
Polygon reports that Microsoft quietly started this new practice on Xbox Live earlier this year. In a statement, Microsoft said:
"When a member files a complaint against another player, the complaint feedback feature will notify select complainants that one or more of their complaints have resulted in enforcement action. Members will be notified via in-dash messaging and may view additional information at http://www.xbox.com/live/complaint-feedback.
For example, Xbox Live users may feel they are being bullied or harassed by other members while they are online playing a game. If Microsoft examines the evidence against that user and finds any cause for concern, they can take a number of actions, ranging from barring any communication in online games to Xbox Live account suspensions, all the way up to physical Xbox 360 console bans.
Microsoft may also remove points from an Xbox Live account holder's Gamerscore if they receive complaints they have tried to cheat to unlock achievements. Microsoft said that adding feedback to complaint reports "is one feature in several near- and long-term product and service enhancements that we have in the works."
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Related Forum: Xbox Forum
Source: http://www.neowin.net/news/microsoft-updates-complaint-feature-on-xbox-live-will-notify-you-if-action-is-taken
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Comments
TaigaAisakaPosted:
Now it will feel as if Microsoft is actually getting to the filed complaints. Seems like something that should have been added a while ago, but at least it's here now.
VEVOPosted:
appze Well now ill know there actually doing something.
But now people are going to abuse it
How? Reporting is still the same. This is just a way of them letting you know disciplinary action was taken against them, nothing else.
cheaprslevelingPosted:
I received that message on a secondary Account in late March, made me feel pretty good lol.
Based_PoetryPosted:
Really? you now noticing that . I received those types of message since April. This is old .
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