EA's Origin service now allows returns

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Electronic Arts' digital distribution portal Origin will now support a limited "Great Game Guarantee" return policy. Those with buyer's remorse within 24 hours of launching a game for the first time, or seven days after purchase without activation, have the option to return the EA game for a refund. Pre-order purchases will have up to seven days after launch.

"[Downloadable content] and non-EA games purchased on Origin are excluded from the Great Game Guarantee," EA noted in its announcement of the program. "So, this is a guarantee for full game (a.k.a. "base game") digital downloads published by EA for now, including full games on pre-order and most full games on promotional discount."

Don't get clever and think of using it as a rental service; EA says it will remain vigilant of abuse of the refund system. Valve's Steam digital distribution service does not currently support returns.

Posted:
Related Forum: PC Gaming Forum

Source: http://www.joystiq.com/2013/08/21/eas-origin-service-now-allows-returns/

Comments

"EA's Origin service now allows returns" :: Login/Create an Account :: 40 comments

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MortarPosted:

This sounds as if it will be a good addition, but I don't know how well the monitoring system will be, and how users will be notified and/or penalised for abusing the system.

LWTPosted:

ive never used the service but they need to fix it up.

ImpossibilityPosted:

hopefully the fix the service even more

KatsumiPosted:

BLUELIGHTING Its good that they are doing this but orgin has always been pretty bad!


The program is pretty bad in itself, if EA actually decided to fix it up then it wouldn't be a terrible service, despite steam being superior

BLUELIGHTINGPosted:

Its good that they are doing this but orgin has always been pretty bad!

BLUELIGHTINGPosted:

Origin is terrible its full of errors and bugs-.- I hate it!!

KatsumiPosted:

This isn't a bad thing that they are doing, too bad i wouldn't consider using origin in the first place after all the errors it has given me in the past

KatsumiPosted:

Raci
Nireland
Gmlukens I'm actually surprised that EA is doing something like this


me too, considering they're a crap company.


Ea is not that bad I mean at least their known


They do charge way too much money but they make some quality games. Such as battlefield and the sims

RaciPosted:

Nireland
Gmlukens I'm actually surprised that EA is doing something like this


me too, considering they're a crap company.


Ea is not that bad I mean at least their known

-RetroPosted:

Nireland
Gmlukens I'm actually surprised that EA is doing something like this


Yeah pretty well my same thoughts.. and they were doing the humble bundle to. :s