EA's Origin service now allows returns

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Electronic Arts' digital distribution portal Origin will now support a limited "Great Game Guarantee" return policy. Those with buyer's remorse within 24 hours of launching a game for the first time, or seven days after purchase without activation, have the option to return the EA game for a refund. Pre-order purchases will have up to seven days after launch.

"[Downloadable content] and non-EA games purchased on Origin are excluded from the Great Game Guarantee," EA noted in its announcement of the program. "So, this is a guarantee for full game (a.k.a. "base game") digital downloads published by EA for now, including full games on pre-order and most full games on promotional discount."

Don't get clever and think of using it as a rental service; EA says it will remain vigilant of abuse of the refund system. Valve's Steam digital distribution service does not currently support returns.

Posted:
Related Forum: PC Gaming Forum

Source: http://www.joystiq.com/2013/08/21/eas-origin-service-now-allows-returns/

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"EA's Origin service now allows returns" :: Login/Create an Account :: 40 comments

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CokesPosted:

Utilities wow, I'm kinda surprised.


Me too, I'd never think they would do this.

haastePosted:

wow, I'm kinda surprised.

1017GloGangPosted:

Mountaineers They need better servers


You can say that about 10 million more times.

MountaineersPosted:

They need better servers

Straighty180Posted:

this is pretty smart, hopefully steam and other services implement this!



slapshot101 I enjoy this because some games you get you just don't like and you are stuck with paying for a game that you don't enjoy and that is the whole reason to play a game.


yeah some games just don't live up to what the company was offering which sucks. i will definitely come in handy in the future if they decide to keep it :)

TomorrowLandPosted:

EA going all out in the last 6 months...

LWRPosted:

Hopefully they have better servers on FIFA 14.

GrimgazPosted:

Finally EA loves us. Guys embrace it

BoarPosted:

Aggie I think everyone should offer this.


I don't. I can already see this getting abused let alone others using it to. It will result in a clusterbomb of abuse.

BoarPosted:

ShadowBoltDashie I have a feeling this will get taken away eventually because of people abusing it. No doubt people will abuse this.


Could be true, people can abuse it quite easy, I am sure though they'd have thought of that by now and thought of a way to prevent it.


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