EA's Origin service now allows returns

4.7

Electronic Arts' digital distribution portal Origin will now support a limited "Great Game Guarantee" return policy. Those with buyer's remorse within 24 hours of launching a game for the first time, or seven days after purchase without activation, have the option to return the EA game for a refund. Pre-order purchases will have up to seven days after launch.

"[Downloadable content] and non-EA games purchased on Origin are excluded from the Great Game Guarantee," EA noted in its announcement of the program. "So, this is a guarantee for full game (a.k.a. "base game") digital downloads published by EA for now, including full games on pre-order and most full games on promotional discount."

Don't get clever and think of using it as a rental service; EA says it will remain vigilant of abuse of the refund system. Valve's Steam digital distribution service does not currently support returns.

Posted: Aug 21, 2013 7:19 pm
Related Forum: PC Gaming Forum

Source: http://www.joystiq.com/2013/08/21/eas-origin-service-now-allows-returns/

Comments

BoarPosted: Wed. Aug 21, 2013

24 hours isn't a whole lot of time to decide you don't like something in my opinion.

AlbericiPosted: Wed. Aug 21, 2013

Took em long enough to do this

TaigaAisakaPosted: Wed. Aug 21, 2013

I have a feeling this will get taken away eventually because of people abusing it. No doubt people will abuse this.

slapshot101Posted: Wed. Aug 21, 2013

I enjoy this because some games you get you just don't like and you are stuck with paying for a game that you don't enjoy and that is the whole reason to play a game.

neboPosted: Wed. Aug 21, 2013

That's awesome! Glad they did this

Dr-PonyfilePosted: Wed. Aug 21, 2013

As others have said this option will be abused but hopefully it won't be I for one wish that all companies should to this Try it if you don't like it return it.

SwiftPosted: Wed. Aug 21, 2013

I think everyone should offer this.

OasisPosted: Wed. Aug 21, 2013

This will get abused, there's no stopping that.

_BalePosted: Wed. Aug 21, 2013

This is cool, at least it gives someone a chance to decide whether they like it or not..